Michel James | Page 6

Scam artist in finance dept . The cut every corner at my expense. Place isn’t what it used to be. The cut every corner at my expense. Place isn’t what it used to be. More

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Really enjoyed working with Jason Yap. We had some specific goals with our recent purchase. Jason provided several options with absolutely no pressure. Looking forward to working with him We had some specific goals with our recent purchase. Jason provided several options with absolutely no pressure. Looking forward to working with him in the future. More

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Leandra was absolutely fantastic to work with. We were in a tough spot — vacationing in California while Virginia residents — when our car unexpectedly died and we suddenly needed a replacement fa We were in a tough spot — vacationing in California while Virginia residents — when our car unexpectedly died and we suddenly needed a replacement fast. From the very first call, Leandra and her team knew exactly how to handle the situation. We purchased our used Ford Explorer entirely over the phone, had it shipped to California, and will be registering it back in Virginia. That’s not a simple transaction, but Leandra made it feel effortless. She was extremely knowledgeable, explained everything clearly, and handled the logistics with confidence and professionalism. There was zero pressure at any point — just honest answers, great communication, and a smooth process from start to finish. Delivery was fast, updates were consistent, and everything happened exactly as promised. If you’re looking for someone who genuinely knows what they’re doing, communicates well, and makes a stressful situation easy, Leandra is the person you want. We couldn’t be happier with the experience and would absolutely recommend her to anyone. More

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Saw was very helpful and had a lot of patience with my wife and I. We ended up buying a totally different vehicle than we came in for. wife and I. We ended up buying a totally different vehicle than we came in for. More

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Michael made the car buying experience easy. I appreciate his knowledge and follow through. He was personable and showed sincere interest in my questions. I appreciate his knowledge and follow through. He was personable and showed sincere interest in my questions. More

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Michel was great from start to finish. I purchased from out of state and he made it a quick and easy transaction and provided everything I needed before and after arriving to pick yup the I purchased from out of state and he made it a quick and easy transaction and provided everything I needed before and after arriving to pick yup the new vehicle. More

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Good experience, staff were very friendly. Process from test drive to final paperwork was very smooth. Process from test drive to final paperwork was very smooth. More

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While I’m not ready to purchase yet, the professionalism and knowledge Michel showed was greatly appreciated. I’ll definitely give him my business when I’m in the market for my next Benz. and knowledge Michel showed was greatly appreciated. I’ll definitely give him my business when I’m in the market for my next Benz. More

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Great experience answered all my questions and if I had purchased, it would have been smooth. I feel very good communication. purchased, it would have been smooth. I feel very good communication. More

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This was my second purchase from Certified Benz & Beemer. Michel was so easy to work with, he was straightforward, honest and the whole process was so smooth. I actually love that it's a no negotiation deale Michel was so easy to work with, he was straightforward, honest and the whole process was so smooth. I actually love that it's a no negotiation dealership. It's keeps all the pricing transparent and everyone leaves feeling good. Would definitely recommend! More

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