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Michael Zafiriou
Refer Me
109 Reviews
With over 20yrs of automotive sales experience, I value excellent customer service above all else. Love to help people with finance needs and credit hiccups. Started in 99' at a VW/Nissan dealer and 20yrs later, I find myself back with VW! Huge Animal lover and have 3 wonderful pets Lucille, Stephie, and Kitty. I learned excellent customer service and incredible attention to detail from ABT Appliance & Electronics back as a teenager. Please stop in and say hi!
Read moreDealership Experience
6 yrs, 4 mos
Industry Experience
25 yrs, 11 mos
109 Reviews
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109 Reviews of Michael Zafiriou
February 22, 2025
The dealership was very easy to deal with and provided a fair deal. Overall experience was great. fair deal. Overall experience was great. More
by JOHN.MARSHALL0
Verified CustomerOther Employees Tagged: Avery Gathercole, Jay Jaber
February 06, 2025
Excellent service with personal touch. My car was cleaned and detailed on pick up. Great job.. My car was cleaned and detailed on pick up. Great job.. More
by Mario
Other Employees Tagged: Julian Perez, Jimmy Caprile, Fernando Tapia, Baha Yer, Alonzo Bass
January 31, 2025
Cilia and Mike the general manager are just awesome. This is our second time buying from this location. This is our second time buying from this location. More
by Nabila7861
Other Employees Tagged: Davis Luckett, Celia Mijangos
January 27, 2025
I've had consistently great experiences with the service department at this dealership. Unfortunately, the same cannot be said for the sales department. My experience with them has been frustrating and department at this dealership. Unfortunately, the same cannot be said for the sales department. My experience with them has been frustrating and disappointing, with a complete lack of communication and follow-through. Getting a response from the team is a challenge, and when they do respond, it often feels dismissive and unhelpful. It’s a shame because the dealership has a great service team, but the sales side leaves a lot to be desired. More
by jeffrey.damaschke
December 29, 2024
Davis and Mike were great to work with! They were kind, knowledgeable and efficient with our Tiguan lease. Highly recommend working with them both! They were kind, knowledgeable and efficient with our Tiguan lease. Highly recommend working with them both! More
by KATHLEENRGUZY
Other Employees Tagged: Davis Luckett
December 17, 2024
Brought my car in for it’s annual inspection, as I have it checked before my road trip. I mention I was hearing a squeaking sound when I made turn. Ended being my suspension. Luckily, the parts were avail it checked before my road trip. I mention I was hearing a squeaking sound when I made turn. Ended being my suspension. Luckily, the parts were available and they did the repair. Very happy it was done before my road trip. More
by JRSNOW818
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Christy Croft
December 07, 2024
I had a great experience at Volkswagen of DownTown Chicago. Yes I contacted Michael Zafiriou General Manager about my 2021 Acura TLX with / Technology. I had an issue with my vehicle only having one c Chicago. Yes I contacted Michael Zafiriou General Manager about my 2021 Acura TLX with / Technology. I had an issue with my vehicle only having one cut key and Fob. So I had to pay a Acura Dealership for a new cut key and Fob too.Michael Zafiriou after reading my letter was nice enough to pay me half of the cost for a new cut key and Fob which I really appreicated that a lot too. More
by brazil8224
November 15, 2024
I like to think general manager, Michael Zafiriou, you for reading my letter and working with me with the vehicle that I purchased from his dealership. I also like to think Davis Luckett, who did the fina for reading my letter and working with me with the vehicle that I purchased from his dealership. I also like to think Davis Luckett, who did the financing paperwork for our outstanding job making great suggestions. Jimmy Caprile Was the excellent sales person who helped me with the decision-making and selection of my Acura TLX 2021. Avery Gathercole was not initially involved with the sale of our car, but she was a great woman to have a conversation with. Rocco Cesario did somewhat help with negotiations, but when a customer asked for something he needs to make sure to be a man of his word and follow through on the request of the customer not below the customer off because you never know when your general manager find out what you’re doing. overall, I will say that my experience at the Volkswagen dealership was decent. More
by brazil8224
Other Employees Tagged: Rocco Cesario, Davis Luckett, Avery Gathercole
October 21, 2024
Alonzo & the VW team were fantastic. Our Passat was repaired swiftly and communication from the team was excellent. We will definitely return. Our Passat was repaired swiftly and communication from the team was excellent. We will definitely return. More
by amandatee75
Other Employees Tagged: Alonzo Bass
July 20, 2024
VW of Downtown Chicago is the best service department. I ran into an issue with my car and I’ll be honest, I was pretty upset. I was assuming it was going to be a difficult headache to deal with but Fred I ran into an issue with my car and I’ll be honest, I was pretty upset. I was assuming it was going to be a difficult headache to deal with but Fred and Mike Z are complete gentlemen and made this a wonderful experience. Really great dealer leadership from those two. Thank you! More
by Dwil44
Other Employees Tagged: Fred Borek
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