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Michael Wright

Overview Reviews (226) Inventory (489)

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Michael Wright

Michael Wright | Page 21

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8

226 Reviews

Overview Reviews (226) Inventory (489)

4.8

226 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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226 Reviews of Michael Wright

March 05, 2024

Dealership Rating

Employee Rating

Pleasant. Responsive. Courteous. Compassionate. Timely communications kept me up to date on when my vehicle would be available for pick up. Responsive. Courteous. Compassionate. Timely communications kept me up to date on when my vehicle would be available for pick up. More

by Tcburketx

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wright

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Mar 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with our team and appreciated our timely communications. We value your business and hope to serve you again in the future.

February 25, 2024

Dealership Rating

Employee Rating

Very friendly and professional. Great staff and always ready to help and answer any questions you might have. Great staff and always ready to help and answer any questions you might have. More

by Skipperpoo1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wright

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Feb 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. We're here for you anytime you need assistance or have questions.

February 25, 2024

Dealership Rating

Employee Rating

This is the 3rd or 4th time I have come in and worked with Nathaniel Franklin. Each and every time, he has been nothing but professional, courteous, answers all my questions or finds someone who can, and with Nathaniel Franklin. Each and every time, he has been nothing but professional, courteous, answers all my questions or finds someone who can, and is always very patient. Going to get my car serviced has been very stressful in the past due to shady businesses but this dealerships service department seems to be extremely honest and very helpful. Thank you. And thank you to Nathaniel since I have been able to work with him the most. More

by Lil.lady79

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Franklin

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Feb 27, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with Nathaniel. Providing professional and honest service is our priority, and we're grateful for your continued trust in us.

February 21, 2024

Dealership Rating

Employee Rating

Everyone is friendly and helpful. The work done is excellent. No complaints or problems. Thank you for checking. The work done is excellent. No complaints or problems. Thank you for checking. More

by Dinnym3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wright

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Feb 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you're satisfied with the work done. We appreciate your business and hope to serve you again in the future.

February 21, 2024

Dealership Rating

Employee Rating

Awesome experience as always thanks to Michael Wright Michael wright provided awesome service as always Michael wright provided awesome service as always More

by Tokasi

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wright

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Jul 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your excellent review! We're glad Michael made sure you enjoyed your visit. If there is anything else you need, let us know!

February 18, 2024

Dealership Rating

Employee Rating

I did have a problem, but it was quickly fixed The mir? rors would not stay set after the repairs rors would not stay set after the repairs More

by Edgar.Buckley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wright

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Feb 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for bringing this to our attention. We're glad we could quickly resolve the issue with your mirrors. If you have any further concerns, please don't hesitate to reach out to us.

February 17, 2024

Dealership Rating

Employee Rating

Service tech did the procedure wrong and had to do over. Cost 1-1/2 hours extra Cost 1-1/2 hours extra More

by Victravis1939

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wright

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Feb 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for any inconvenience caused by the additional time taken for the procedure. We appreciate your feedback and will use it to ensure better service in the future.

February 16, 2024

Dealership Rating

Employee Rating

Everyone was very helpful. Mike did a great job. We will be back very soon! Mike did a great job. We will be back very soon! More

by Pjcjak

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Mike provided excellent service. We look forward to welcoming you back soon!

February 14, 2024

Dealership Rating

Employee Rating

Superb in every possible Michael Wright always makes me feel like I'm at home Excellent feel like I'm at home Excellent More

by Wpatterson2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Michael Wright

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Feb 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words, Michael! We're thrilled to hear that you feel at home with us. We're committed to providing top-notch service to all our customers. See you next time!

February 14, 2024

Dealership Rating

Employee Rating

Michael Wright was professional abd courteous and did a superb job handling my Honda CrV superb job handling my Honda CrV More

by WWP888

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth French

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Feb 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Michael! We're thrilled to hear he provided superb service. If there's anything else we can assist you with, please don't hesitate to reach out.

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