Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills
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Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
152 Reviews
4.8

152 Reviews

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152 Reviews of Michael Wright

January 02, 2025

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It great dealership I would tell other people about it. .I have Great sale person. When I get my oil change. There were Great.. More

by Ara.Criss
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Recommend Dealer
Yes
Jan 02, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Feel free to spread the word, Ara! Word of mouth is a great way to help us find new customers, and we appreciate you recommending us. Thanks so much for bringing your Honda in for service, and we can't wait to help you again!

December 30, 2024

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My experience with Norman Reas has always been well enough to keep me happy for a little bit but in the time of me purchasing my vehicle we had terrible rates terrible payments my only wishes that ever More

by M_Rodriguez_M26
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Recommend Dealer
Yes
Dec 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that our team was able to help you get a great vehicle! Our Hondas are excellent choices for long-term driving, so your model will make for a great companion well into the future. We're here to help you with all of your service needs to make sure that happens! Call us any time and we'll be happy to see you in.

December 26, 2024

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Consistently good service at this location. The only place we buy cars. We’ve bought 5 from this dealer and will continue to shop there. The service department is always competent and work is d More

by Gwaldrip
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Recommend Dealer
Yes
Dec 27, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Five Hondas is a big milestone! Thanks for all the years of support! Everyone on our team is thrilled to have you and looks forward to your next visit. Our service team especially appreciates your shoutout; you can count on them anytime!

December 24, 2024

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The service transaction was positive in every regard! I especially appreciated the professionalism and my dealer representative being attentive to my needs! I was comfy in the waiting area and it was an More

by kute-k
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Recommend Dealer
Yes
Dec 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome to hear! Every time we hear about a great story like yours, it motivates us to keep up the great work. We hope to see you again soon- in the meantime, drive safely!

December 24, 2024

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Terrible customer service. .will more than likely not return. I have bought cars from this location and never been greeted with such poor customer service. More

by tommygutiierrez81
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Recommend Dealer
No
Dec 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello Tommy, and thank you for sharing your experience with us. Our team would like to learn more about your visit so that we can improve and make your next visit better. Please call us whenever you have a moment. Thank you.

December 23, 2024

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I Always receive great service at Norm Reeves Honda Service Center. What I like about them and there service is that they are very kind and personal also knowledgeable about what needs to be done to f More

by Kirccky611
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Recommend Dealer
Yes
Dec 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your continued business and special thanks for all of our team members! Our crew is dedicated to doing the job right every time, and we're happy to have you along for the ride. Take care out there, and let us know if you need anything else from us!

December 19, 2024

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Dealer is good but I was there to fix one problem and return back with different problem which I believe is because of fixing previous issue . But dealer denies . There was no issue before sending my car More

by dip_upa
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Recommend Dealer
Yes
Dec 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you taking the time to leave your feedback! Our team wants to ensure that you and your car are taken care of, and that includes your car issues. Please give us a call at a time that works for you so that we can work further with you and your car. Thank you.

December 06, 2024

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Great service from you and the staff at this company and I hope to be able to get this done today More

by Jcsteffel
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Recommend Dealer
Yes
Dec 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We hope that your service outcome was a good one today! Thanks for sticking with us, and we look forward to taking care of you and your Honda once again.

November 29, 2024

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Michael Wright is the main reason I bring in my vehicle for services, he gives great advice on what my vehicle needs and also gives excellent customer service. More

by heymomma10
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Recommend Dealer
Yes
Dec 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's a flattering reason to return to our dealership for Honda service! We'll be sure to pass on your compliments to Michael--he sounds like he really takes care of his customers. Thank you, and we can't wait to help you out again!

November 29, 2024

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Helpful and nice and speedy service and consistent communication with a pleasant personality to speak with More

by ronnie37
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Recommend Dealer
Yes
Dec 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like an excellent service visit for your Honda, Ronnie! We're happy that your appointment went smoothly and that you felt comfortable throughout it. Thank you, and we'll hopefully see you some time in the future!

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