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Michael Wenzel
Michael Wenzel at Volkswagen of Salem

Michael Wenzel

Finance Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.6
79 Reviews
4.6

79 Reviews

Write a Review

80 Reviews of Michael Wenzel

September 25, 2025

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Employee Rating

I was at work and by the time I was off I had a new car! Went so smoothly I thought for sure there was going to be a catch and I wasn’t going to be able to get it. More

by Alice R
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rose

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September 21, 2025

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They were helpful and made sure we got the best deal on our trade and new purchase. More

by JSHARP0617
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skip

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Sep 21, 2025

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

September 14, 2025

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Brandon Braff was an extremely good sales associate! He was very patient and treated us with grace and courtesy! I wish though that the sales associates would be more informed of the deals that are More

by NAGWA.NAGUIB
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Braff

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Sep 14, 2025

Volkswagen of Salem responded

Nagwa, we appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

September 11, 2025

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Employee Rating

I had really good experience with service department at VW of Salem, fast and professional service. More

by ZOLOTAROVDMYTRO1237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell, Daniel Gonzales, Joshua Hunsaker, Matthew Reid, Erin Stack

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Sep 11, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 08, 2025

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High pressure sales and deceptive loan practices. Wearing me down over time to accept conditions I normally never would. More

by ACTIVEDOGGYADVENTURES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hunsaker , Perry Sales Manager

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Sep 11, 2025

Volkswagen of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 15, 2025

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Tried to twist my arm to buy a car when I wasn't ready to do so More

by WDWROCKS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tonya

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Aug 18, 2025

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 14, 2025

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The dealership is really good and the customer service is on point they go with their clients step by step and explain everything in detail More

by GLODIBULUK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 14, 2025

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 31, 2025

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The purchase of my new ID4 was quick and easy. It was a truly great experience!! More

by ANGLESMUCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Braff

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Jul 31, 2025

Volkswagen of Salem responded

Thank you so much for choosing Volkswagen of Salem! Please let us know if we can be of any more assistance. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 20, 2025

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Employee Rating

Friendly, respectful, decent prices. Glad we went there. Recommend them to my friends and anyone. Bought our daughter her very first car. More

by TSJDUB137
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Azael Cardozo-Rodriguez and Anthony Rose

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Jul 20, 2025

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 18, 2025

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Employee Rating

Very nice and relaxed transaction, everyone we delt with were very friendly and knowledgeable from sales staff to finance. More

by LOWLUV76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Robinson, Anthony Rose

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Jul 18, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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