For my car, they are great for what they are doing as a
service because I prepaid on the interest rate for oil changes,
Butt they are overselling the services I don't need., and creating fear to me, maki
service because I prepaid on the interest rate for oil changes,
Butt they are overselling the services I don't need., and creating fear to me, making me run and take my time out of my busy schedule.
I always go for 2nd opinion and end up I don't need it yet.
But Voks Wagon Service department overselling it.
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by OSHARIPOFF
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Volkswagen of Salem responded
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
They always do great job working on my car and get the
job down effectively
job down effectively
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by SARAJEAN16
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Volkswagen of Salem responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
I was greated and served right away.
Received frewuent updates snd treated with respect car runs great!
Received frewuent updates snd treated with respect car runs great!
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by MARILEEBELL
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2024 -
Volkswagen of Salem responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
It took some time to be given attention in the service
department. It turns out that they were a person down. I was shocked by the large estimate of over $1000.00 for a service check out. I have an ID.4.
department. It turns out that they were a person down. I was shocked by the large estimate of over $1000.00 for a service check out. I have an ID.4. And it took two days to get the service and recall work done. I live in Corvallis and thankfully they comped me a car.
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by Nancy
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
Volkswagen of Salem responded
Hi Nancy:
Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Awesome service.
Awesome deals. Awesome Wheels. Awesome prices. Awesome communication. Awesome work. Awesome place. Awesome. Awesome. If you don't buy or get services
Awesome deals. Awesome Wheels. Awesome prices. Awesome communication. Awesome work. Awesome place. Awesome. Awesome. If you don't buy or get services here... Your doing yourself a disservice
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by RMCCLAIN2
Verified Customer
Verified Customer
May 19, 2024 -
Volkswagen of Salem responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Easy, fast and friendly service.
Always return my truck clean and fresh. Surprisingly fast response times for how busy they are.
Ten out of ten always recommend.
Always return my truck clean and fresh. Surprisingly fast response times for how busy they are.
Ten out of ten always recommend.
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by LOSVECINOSLLC
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2024 -
Volkswagen of Salem responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
I always feel like they care about me and my pocket book.
They have been very pleasant to deal with. I appreciate this service group!
They have been very pleasant to deal with. I appreciate this service group!
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by jypsy7thof7
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Volkswagen of Salem responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
The service department here is always great.
They are efficient, on time and super friendly.
They are efficient, on time and super friendly.
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by JENNINGS.TAMARA
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2024 -
Volkswagen of Salem responded
Thank you, Tamara! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Some good stuff is in store at Lithia, give em a shot as
they will not disappoint.
they will not disappoint.
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by TYLERKING4254
Verified Customer
Verified Customer
Service Price Transparency
Apr 17, 2024 -
Volkswagen of Salem responded
Thank you, Tyler! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
I paid about $200.
00 to be told what was wrong with the car. The office was great. They kind of fixed the fender by pushing it back in place but did not use anything to
00 to be told what was wrong with the car. The office was great. They kind of fixed the fender by pushing it back in place but did not use anything to secure it. I will be going to another mechanic because I was told by VW it would be $800.00 to fix. My mechanic told me no more than $$400.00 to fix. Thank you
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by RJWEAVER01
Verified Customer
Verified Customer
Service Price Transparency
Apr 07, 2024 -
Volkswagen of Salem responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com