I was born and raised in the Windy City (Chicago). Moved to SoCal in 1986 and now a new resident of Arizona. My wife of 26 years and I enjoy playing golf. We have a son, 24 years old, who resides and works in Portland, Oregon. We have two Shitzu’s, Sami and Momo. I’ve been on the aftersales part of the auto industry for going on 37 years. I started with the awesome Volvo brand in 1992, the inception of the 850 model. Been witness to a lot of transition, Volvo is the worlds safest vehicle and continues to be the leader of safety technology.
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Write a Review58 Reviews of Michael Uchida
March 30, 2026
Mike kept me fully informed and there were no surprises. Everything went according to plan. I always know that I can count on Mike! Everything went according to plan. I always know that I can count on Mike! More
Other Employees Tagged: Annabelle Eisenhauer
March 22, 2026
The problem was the financing they didn’t even look at my husband‘s credit correctly husband‘s credit correctly More
Other Employees Tagged: David Fischer, Annabelle Eisenhauer, Jacob Davidson, Robert Walker , Christian
March 21, 2026
Mike never disappoints! He made sure we were taken care of while our car was being taken care of. Back to running and driving smoothly. Thanks Mike and Volvo! He made sure we were taken care of while our car was being taken care of. Back to running and driving smoothly. Thanks Mike and Volvo! More
March 11, 2026
The whole staff was so cordial and helpful. Mr UCHIDA explained everything before servicing and explained the changes after. I did not get charged for Tire Rotation since it was not needed. M Mr UCHIDA explained everything before servicing and explained the changes after. I did not get charged for Tire Rotation since it was not needed. My COSTCO discount was applied properly. More
Other Employees Tagged: A young salesman was helpful with our questions about an EV.
March 08, 2026
The tech who worked on my car did an excellent job, he was very thorough and cleaned my car on top of it. Very satisfied. Jacob also did a great job keeping me informed throughout the entire process. was very thorough and cleaned my car on top of it. Very satisfied. Jacob also did a great job keeping me informed throughout the entire process. More
Other Employees Tagged: Jacob Davidson, Robert Walker
March 07, 2026
Friendly when making appointment and friendly when I got to dealer. Was in for 20K check up and oil change. There was a computer upgrade done and my entire time from check in to check out was well over to dealer. Was in for 20K check up and oil change. There was a computer upgrade done and my entire time from check in to check out was well over 2 hours. I was not offered a ride home or courtesy car. In the past 3 days my computer system in the car has shut down and I assume rebooted three different times. I was not told that that was going to happen so I assume it's a problem and will have to make another appointment to have that rectified. I wish the scree map could be made bigger as you can not drive and read the street names at all. More
March 06, 2026
Mike provided excellent customer service and made me feel very comfortable with the entire process start to finish, highly recommend! very comfortable with the entire process start to finish, highly recommend! More
Other Employees Tagged: Annabelle Eisenhauer, Jacob Davidson, Robert Walker
March 05, 2026
Always very welcoming, professional, and answering all my questions, I feel very comfortable being there and they do a wonderful job for my car questions, I feel very comfortable being there and they do a wonderful job for my car More
Other Employees Tagged: Robert Walker

