Jacob Davidson

Clean and never an issue being attended to in a timely manner. They do excellent work with your vehicle. manner. They do excellent work with your vehicle. More

by James Verified Customer Verified Customer

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I’m extremely disappointed with my recent experience with Volvo. This is the third time in six years that the AC in my Volvo has gone out, which is incredibly frustrating for a vehicle of this caliber. I Volvo. This is the third time in six years that the AC in my Volvo has gone out, which is incredibly frustrating for a vehicle of this caliber. I was only about 1,000 miles outside of the warranty, and while Volvo did offer a “goodwill” discount, I still ended up paying $1,200 out of pocket. What made the experience even more frustrating was not having a clear understanding upfront of what exactly was being repaired and what the total cost would be. The vehicle was at the dealership for an entire week, and I was not offered a loaner vehicle. That meant I had to rent a car at my own expense for the entire week just to have transportation. At this point, having the same major issue happen three times in six years, combined with the lack of a loaner and the unexpected expense, has really changed how I feel about the Volvo ownership experience and this dealership. I expect better reliability from a luxury vehicle, Volvo and this specific dealership. More

by kef2002 Verified Customer Verified Customer

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This dealership went out of it's way to service our Volvo XC60 Recharge. They took on an unknown electrical problem and fixed it. They also are great communicators keeping us informed. XC60 Recharge. They took on an unknown electrical problem and fixed it. They also are great communicators keeping us informed. More

by JBKULAKOWSKI Verified Customer Verified Customer

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Dealership was clean. Staff was attentive. The work was completed in a timely manner and I got regular updates throughout the process. Staff was attentive. The work was completed in a timely manner and I got regular updates throughout the process. More

by rpjones007 Verified Customer Verified Customer

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I have been coming to this dealership for approximately 8 years and have only had good experiences. Everyone is always friendly and professional. I like receiving the video/progress of work being done on m years and have only had good experiences. Everyone is always friendly and professional. I like receiving the video/progress of work being done on my vehicle. I have normally only dealt with Michael and he is great. More

by REFPADILLA Verified Customer Verified Customer

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Always great service. Nice waiting area (good snacks) and friendly people. Fast and efficient. Will always go back for all my service needs. Nice waiting area (good snacks) and friendly people. Fast and efficient. Will always go back for all my service needs. More

by cmealey3 Verified Customer Verified Customer

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Super frustrating that I rushed there to make a 10AM appointment and then they didn’t start servicing my car until 2PM. As well, I asked them to fix my cellular (Bluetooth) connection issue. It worked f appointment and then they didn’t start servicing my car until 2PM. As well, I asked them to fix my cellular (Bluetooth) connection issue. It worked fine when I picked the car up on Friday, but on Saturday ALL internal sound failed. Had no radio, no turn signal sound, no phone sound, nothing. Had to bring it back in AGAIN. Everyone keeps saying “it’s a Volvo issue” and does a temp fix, but nothing last very long. It’s the fourth time this has happened. Would never buy another Volvo until resolved. More

by LEVYANNE90 Verified Customer Verified Customer

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Best service ever! Very friendly and professional agent and love the dealership! Thank you always! Very friendly and professional agent and love the dealership! Thank you always! More

by Teteortega Verified Customer Verified Customer

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I was having an awful time with car. I couldn't text out it wasn't working properly. I appreciate that he was able to get it so quickly and now I can use it again. I couldn't text out it wasn't working properly. I appreciate that he was able to get it so quickly and now I can use it again. More

by MAMIGAUD Verified Customer Verified Customer

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My vehicle was in for 50,000 mile maintenance. Advisor Joshua greeted me and went through what was covered and cost involved. The technician while inspecting my vehicle videoed his findings and Advisor Joshua greeted me and went through what was covered and cost involved. The technician while inspecting my vehicle videoed his findings and reported two that were safety related and addressed additional expense. I agreed to repair the additional safety findings and met with the advisor. I had another personal appointment and explained that I needed to leave since the repairs would take an additional two hours. I was immediately offered transportation to my home and told me the closing time. I felt at ease and had no doubt whatsoever with the service department that all would be well upon my return. My vehicle was washed and ready. The Manager AnnaBelle smiled when I received my keys and I said thank you and see you all next time. You guys are the very best at what you do. I as a customer come in stressed and leave totally calm. Thank you! More

by garz2656 Verified Customer Verified Customer

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