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Michael Stewart

Overview Reviews (42) Inventory (184)

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Michael Stewart

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Michael Stewart

Parts Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

Mike has been with Colonial Chevrolet since August 1999.

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5.0

42 Reviews

Mike has been with Colonial Chevrolet since August 1999.

Overview Reviews (42) Inventory (184)

Dealership Experience

25 yrs, 4 mos

5.0

42 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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42 Reviews of Michael Stewart

September 20, 2024

Dealership Rating

Employee Rating

David went above and beyond to ensure my satisfaction with his kind and knowledgeable attitude. with his kind and knowledgeable attitude. More

by MITCHELL-STEWART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hank Maxner, Erik Arsenault, Erik Hrinishin , David Tang

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Sep 21, 2024 -

Colonial Chevrolet responded

Michell, We are very happy to hear David provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

April 15, 2024

Dealership Rating

Employee Rating

They seem so focused on sales and efficiency of pushing parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and r parts they don’t pay any attention at all to how many trips the customer has to make to get anything resolved. In a word: too compartmentalized and rigid a program. More

by RBB308

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Allen Boisvert, Tom O'Toole, Bob Fahey, Erik Arsenault , Luke Dumas, Bob Lyra

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Apr 15, 2024 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Robert Fahey 978-263-1000 Extension 29

April 13, 2024

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Employee Rating

I feel this is the only Service Department I can trust with my three Chevrolets, with my three Chevrolets, More

by TR33FROGS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Hank Maxner, Monica Carpenter, Robert Webb

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Apr 13, 2024 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

March 21, 2024

Dealership Rating

Employee Rating

Robert is the man and the reason I keep coming back. Thank you Chevy, I love you Thank you Chevy, I love you More

by MITCHELL-STEWART

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Robert Webb

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Mar 21, 2024 -

Colonial Chevrolet responded

It's great to hear that Robert was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2024

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Employee Rating

Smooth transaction. Joe P is a very knowledgeable, friendly and efficient sales person. We are happy with everything. Thank you. Joe P is a very knowledgeable, friendly and efficient sales person. We are happy with everything. Thank you. More

by BOBBYCHRENC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Jimmy Keefe

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Mar 19, 2024 -

Colonial Chevrolet responded

Thanks, Bobby, for your feedback on your recent visit to our dealership. I'm glad to hear that Joe P. was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! John Woodland General Manager jwoodland@colonialchevrolet.com

February 27, 2024

Dealership Rating

Employee Rating

Bobbie is very detailed and keeps you informed how the repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Hank Maxner, Monica Carpenter, Robert Webb, Tom O'Toole, Bob Fahey, Erik Arsenault , Kyle Crawford, Bob Lyra

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Feb 27, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 08, 2024

Dealership Rating

Employee Rating

I find this Dealership is far superior to any Dealership around, the staff is friendly, courteous and always concerned. around, the staff is friendly, courteous and always concerned. More

by TR33FROGS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Woodland, Allen Boisvert, Hank Maxner, Trevor Davis, Robert Webb

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Jan 09, 2024 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

August 29, 2023

Dealership Rating

Employee Rating

I’ve purchased 2 vehicles from this dealership. I felt like I got a good deal and they stand behind what they promised. I’m sure I’ll purchase my 3rd vehicle from them in the future. I felt like I got a good deal and they stand behind what they promised. I’m sure I’ll purchase my 3rd vehicle from them in the future. More

by mejharty1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Matthew Kronk, Vin Bouchard , Michael Giguere, Robert Reizner

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Aug 30, 2023 -

Colonial Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Woodland General Manager jwoodland@colonialchevrolet.com

July 29, 2023

Dealership Rating

Employee Rating

A portion of the splash shield broke off and the rest of the sheild was dragging on my 2017 Volt. They had me bring the car in in order to determine the part number(s) that were needed for replacement and the sheild was dragging on my 2017 Volt. They had me bring the car in in order to determine the part number(s) that were needed for replacement and to bring the car back to factory shape. It turned out that there are 3 parts involved and all 3 had some damage, but only one required replacement. When I explained that my intent is to keep this car as long as possible and that I wanted all 3 parts replaced, neither Robert of the parts Dept blinked an eye and proceded to meet my request. I really enjoy a service dept where the customer's criterai are understood and met. The service and parts depts at Colonial is one such place. More

by astrolou777

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hank Maxner , Robert Reizner

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Jul 31, 2023 -

Colonial Chevrolet responded

April 28, 2023

Dealership Rating

Employee Rating

Very efficient job and professional staff. Glad to have my installation and maintenance job done here Glad to have my installation and maintenance job done here More

by RUIGAN73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Hank Maxner , Robert Reizner

Report | Print

May 01, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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