Michael was great and very knowledgeable about the cars.
He answered all questions quickly and confidently. He communicated very always replying to my queries quickly via text and phone call. Overall a grea
He answered all questions quickly and confidently. He communicated very always replying to my queries quickly via text and phone call. Overall a great experience.
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by joshhash
Verified Customer
Verified Customer
Dec 11, 2024 -
DCH Wappingers Falls Toyota responded
Thank you for your wonderful feedback! We're so glad to hear that Michael provided excellent service and was able to answer all your questions with confidence and clarity. It's great to know that his communication was timely and helpful. We truly appreciate your kind words and are thrilled you had a great experience. We look forward to assisting you again in the future!
Excellent customer service and very professional and
prompt. They provided me with the best price possible in comparison with local dealers. It made my choice to purchase easy.
prompt. They provided me with the best price possible in comparison with local dealers. It made my choice to purchase easy.
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by AL.ABDELRAHMAN
Verified Customer
Verified Customer
Oct 16, 2024 -
DCH Wappingers Falls Toyota responded
Thank you for your wonderful feedback! We're thrilled to hear you had an excellent experience and found the best price. We appreciate your business and look forward to assisting you again!
It was a pleasure to work with Mike.
Very straightforward, informative, and responsive. Since this was an out-of-state purchase for my daughter, going to school in Poughkeepsie, we ran i
Very straightforward, informative, and responsive. Since this was an out-of-state purchase for my daughter, going to school in Poughkeepsie, we ran into a number of issues regarding registration and insurance. Mike was a champ, identified potential problems and was proactive throughout the process. overall an excellent buying experience.
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by Rom T.
Verified Customer
Verified Customer
Oct 04, 2024 -
DCH Wappingers Falls Toyota responded
Thank you for your wonderful review! We're thrilled to hear that Mike provided you with straightforward and proactive service during your daughter’s out-of-state purchase. Navigating registration and insurance can be challenging, and we're glad he was able to assist you every step of the way. Your satisfaction is our priority, and we appreciate your trust in us. If you need anything else, don’t hesitate to reach out!
Very easy to deal with…never pushy.
Got me into a newer car in one day
Got me into a newer car in one day
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by TINAMG323
Verified Customer
Verified Customer
Sep 24, 2024 -
DCH Wappingers Falls Toyota responded
Thank you for your feedback! We're thrilled to hear that you found the process easy and appreciated our no-pressure approach. Getting you into a newer car in just one day is what we strive for! If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new ride!
Matt Rivera always goes above and beyond to make sure
everything on my car is taken care of, he makes the service experience a trustworthy experience
everything on my car is taken care of, he makes the service experience a trustworthy experience
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by dionizio52
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
DCH Wappingers Falls Toyota responded
Thank you for your kind words! We’re thrilled to hear that Matt Rivera consistently goes above and beyond and makes your service experience trustworthy. We appreciate your support and look forward to assisting you again!
Service was good, but they couldn't help me with a
display problem. fortunately, I spoke with my sales rep and HE helped me!
display problem. fortunately, I spoke with my sales rep and HE helped me!
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by anoach
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2024 -
DCH Wappingers Falls Toyota responded
Thank you for your feedback! We're glad to hear that your sales rep was able to assist with the display issue. We appreciate your understanding and will work to improve our service. If you need further assistance, feel free to reach out!
As always DCH is fantastic.
I drive 40+ minutes one way to use them, when there’s one only 15 minutes from my home. DCH is so fantastic, trustworthy, customer oriented, that I b
I drive 40+ minutes one way to use them, when there’s one only 15 minutes from my home. DCH is so fantastic, trustworthy, customer oriented, that I bought my 2023 Tacoma brand new from them. Then a year later I bought my girlfriend’s 2024 Corolla from them. I can’t say enough about how fantastic this dealership is, from service to sales they are top quality.
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by rgraham460
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2024 -
DCH Wappingers Falls Toyota responded
Thank you so much for your amazing feedback! We're thrilled to hear that you choose DCH, even with closer options, and that you had great experiences with both your Tacoma and your girlfriend’s Corolla. We truly appreciate your trust and support. Looking forward to serving you again in the future!
I wanted a vehicle with no fuss, and I left with a
vehicle without feeling distress or feeling unease or pressured about the purchase. Most of my time was spent waiting for my vehicle to get cleaned.
vehicle without feeling distress or feeling unease or pressured about the purchase. Most of my time was spent waiting for my vehicle to get cleaned. Mr. Micharl O'Hare and Mr. Dylan Abell were very straightforward and got the job done with no issues. Unlike my prior experiences with other dealerships, I didn't feel as if I was under duress at any point of the sale or have second-thoughts about delaying the purchase and just walking out.
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by jla
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2024 -
DCH Wappingers Falls Toyota responded
Thank you for sharing your experience! We’re delighted to hear that Michael and Dylan made your vehicle purchase smooth and stress-free. It’s great to know that you felt no pressure and had a positive experience with us. We appreciate your feedback and hope you enjoy your new vehicle! 🚗✨
Not much to say, I knew what I wanted.
The waiting period was close to 2 months
The waiting period was close to 2 months
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by wolfmerc1
Verified Customer
Verified Customer
Jun 25, 2024 -
DCH Wappingers Falls Toyota responded
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
This was my first purchase from Wappingers Falls Toyota
but it won’t be my last
but it won’t be my last
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by jksmit
Jun 23, 2024 -
DCH Wappingers Falls Toyota responded
Thank you for choosing Wappingers Falls Toyota! We look forward to helping you again with any future needs.