Michael (Mike) Carbone
Michael (Mike) Carbone at Ira Lexus of Danvers

Michael (Mike) Carbone | Page 18

Shop Foreman/Master Technician

Ira Lexus of Danvers

101 Andover Street Route 114
Danvers, MA 01923

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4.9
188 Reviews
4.9

188 Reviews

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188 Reviews of Michael (Mike) Carbone

March 04, 2025

Dealership Rating
Employee Rating

Service riders were very pleasant and helpful. It was a nice pleasant experience. The technicians were relatively all apprentices. We had to come back so that they could reprogram service to warn More

by Junko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tex’s were very young, but friendly

Mar 09, 2025

Ira Lexus of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

Dealership Rating
Employee Rating

Excellent service. Service advisor was courageous and let me know of estimated time to completion. Overall it was a great and exceed my expectations. More

by aldrich1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willy Moy , Micaela Stoico

Mar 03, 2025

Ira Lexus of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

Dealership Rating
Employee Rating

Good service today. Fixed the air bag sensor (safety recall) along with an oil change, tire rotation and car wash while I waited. The service desk person was very respon More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Ira Lexus of Danvers responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2025

Dealership Rating
Employee Rating

Very good dealership very professional people working clean place servis was done quick and accurate i’m very happy to have business with you More

by vladcd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Ira Lexus of Danvers responded

Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Lexus!

February 21, 2025

Dealership Rating
Employee Rating

Abraham was extremely helpful. Everything was done efficiently and well. I also appreciate the comfort and convenience of the waiting area, although I didn’t need to use it this ti More

by scwolff77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abraham

Feb 23, 2025

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2025

Dealership Rating
Employee Rating

Friendly service coordinators and prompt reliable service. Loaner cars work out well when needed. Timely. More

by Truhhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Ira Lexus of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Dealership Rating
Employee Rating

Dennis provided a great service for me. Really good! I trust IRA Lexus dealer and the service. More

by yansha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Ira Lexus of Danvers responded

Hi Yansha, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2025

Dealership Rating
Employee Rating

We had another great experience at Ira Lexus Danvers and wish to thank the entire team. More

by krahbany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Ira Lexus of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Dealership Rating
Employee Rating

Mark, service advisor, had mechanic take vehicle for a ride with me to answer questions. Routine 5k service appointment. Waiting room is comfy and stocked with snacks. More

by Deb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark McLean

Feb 21, 2025

Ira Lexus of Danvers responded

Deb, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2025

Dealership Rating
Employee Rating

Great customer service and great auto maintenance service! Have been a happy customer for 20 years plus. More

by Jackiebishop768
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry

Feb 20, 2025

Ira Lexus of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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