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Michael (Mike) Carbone
Michael (Mike) Carbone at Ira Lexus of Danvers

Michael (Mike) Carbone | Page 18

Shop Foreman/Master Technician

Ira Lexus of Danvers

101 Andover Street Route 114
Danvers, MA 01923

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4.9
183 Reviews
4.9

183 Reviews

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183 Reviews of Michael (Mike) Carbone

February 20, 2025

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Employee Rating

Friendly service coordinators and prompt reliable service. Loaner cars work out well when needed. Timely. More

by Truhhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2025

Ira Lexus of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

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Employee Rating

Dennis provided a great service for me. Really good! I trust IRA Lexus dealer and the service. More

by yansha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Ira Lexus of Danvers responded

Hi Yansha, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2025

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We had another great experience at Ira Lexus Danvers and wish to thank the entire team. More

by krahbany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Ira Lexus of Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

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Employee Rating

Mark, service advisor, had mechanic take vehicle for a ride with me to answer questions. Routine 5k service appointment. Waiting room is comfy and stocked with snacks. More

by Deb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark McLean

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Feb 21, 2025

Ira Lexus of Danvers responded

Deb, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2025

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Employee Rating

Great customer service and great auto maintenance service! Have been a happy customer for 20 years plus. More

by Jackiebishop768
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry

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Feb 20, 2025

Ira Lexus of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

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Employee Rating

Very helpful, very courteous. Will return for service next time. This is ridiculous, very ridiculous More

by kmulhall612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard, bryanna

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Feb 17, 2025

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2025

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Employee Rating

Excellent service Very personable and approachable staff. Didn’t mind waiting shorter time than expected. More

by ladsargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Ira Lexus of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 08, 2025

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Employee Rating

The transaction was friendly, easy and quick. I would recommend IRA Lexus to anyone who asked. More

by wezell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Coco, Kal Dabliz, Oltion Gjimara, Gene Porzio , Thomas Chausse, Sorena Choum, Jeffrey Hernandez, Elliot Honig, Micaela Stoico, Jason Piazza

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Feb 12, 2025

Ira Lexus of Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 05, 2025

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Employee Rating

I can recommend the service department but not the used vehicle sales department, its sales representatives or the staff that works with financing More

by Julio Holguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 10, 2025

Ira Lexus of Danvers responded

Thank you for the note. We are sorry to hear you are not happy with the used car department. We tried to reach out to you, please contact our Pre-Owned Manager, Khanh Khuu, kkhuu@group1auto.com 978-739-8624. Thank you.

December 01, 2024

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Employee Rating

I’m so excited because the guy did really good job next year I will ro buy new car More

by luzdiroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Abbondanza, Daniel Barrantes, Greg Bowie, Frank Carchedi, Franklin Deleon, Jason Falcone, Robert Gray, Larry Herman, Jacob Jones

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Dec 02, 2024

Ira Lexus of Danvers responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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