Michael (Mike) Carbone | Page 19

When you pull into the welcome bay, Tom Middleton greets you with a smile. My service advisor Mark Mclean is excellent, he had me in and out within an hour. Great service team. Overall experience was excell you with a smile. My service advisor Mark Mclean is excellent, he had me in and out within an hour. Great service team. Overall experience was excellent. I recommend IRA Lexus for service More

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Service riders were very pleasant and helpful. It was a nice pleasant experience. The technicians were relatively all apprentices. We had to come back so that they could reprogram service to warn It was a nice pleasant experience. The technicians were relatively all apprentices. We had to come back so that they could reprogram service to warning light, but everyone was friendly. More

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Excellent service. Service advisor was courageous and let me know of estimated time to completion. Overall it was a great and exceed my expectations. Service advisor was courageous and let me know of estimated time to completion. Overall it was a great and exceed my expectations. More

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Good service today. Fixed the air bag sensor (safety recall) along with an oil change, tire rotation and car wash while I waited. The service desk person was very respon Fixed the air bag sensor (safety recall) along with an oil change, tire rotation and car wash while I waited. The service desk person was very responsive. More

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Very good dealership very professional people working clean place servis was done quick and accurate i’m very happy to have business with you clean place servis was done quick and accurate i’m very happy to have business with you More

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Abraham was extremely helpful. Everything was done efficiently and well. I also appreciate the comfort and convenience of the waiting area, although I didn’t need to use it this ti Everything was done efficiently and well. I also appreciate the comfort and convenience of the waiting area, although I didn’t need to use it this time. More

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Friendly service coordinators and prompt reliable service. Loaner cars work out well when needed. Timely. service. Loaner cars work out well when needed. Timely. More

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Dennis provided a great service for me. Really good! I trust IRA Lexus dealer and the service. Really good! I trust IRA Lexus dealer and the service. More

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We had another great experience at Ira Lexus Danvers and wish to thank the entire team. wish to thank the entire team. More

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Mark, service advisor, had mechanic take vehicle for a ride with me to answer questions. Routine 5k service appointment. Waiting room is comfy and stocked with snacks. ride with me to answer questions. Routine 5k service appointment. Waiting room is comfy and stocked with snacks. More

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