Michael (Mike) Carbone | Page 17

Service is always fast, efficient and well communicated. Jennifer Perry is a super star Service Consultant Jennifer Perry is a super star Service Consultant More

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Professional, caring and catering to customer. I found the Lexus dealer at Danvers to be honest and cognizant of the clients needs and the automobiles requirements. Dave did a goid job. I found the Lexus dealer at Danvers to be honest and cognizant of the clients needs and the automobiles requirements. Dave did a goid job. More

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Always in good hands when I deal with Ira Lexus. Brandon was excellent and very pleasant to deal with. Brandon was excellent and very pleasant to deal with. More

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Thanks guy’s for the good work you do and I’m always satisfied and keep going team satisfied and keep going team More

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Ira Lexus of Danvers has to be one of the best dealerships around! I dealt with Dennis Pellegrino today when I brought my SUV in for service. He is absolutely amazing!! Very knowledgeable, plea dealerships around! I dealt with Dennis Pellegrino today when I brought my SUV in for service. He is absolutely amazing!! Very knowledgeable, pleasant and easy to deal with! I’m very happy with the service I received at this dealership. A big plus - they cleaned my whole car inside & out! Thank you Dennis and the Ira Lexus dealership! More

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The service has gone down hill. Often, there is only 1-2 representatives and the wait for check in or check out is inefficient. Yesterday, when I picked up my vehicle. I had to wa Often, there is only 1-2 representatives and the wait for check in or check out is inefficient. Yesterday, when I picked up my vehicle. I had to wait 30 minutes for the car to be brought around. I went back inside after 15 or 20 minutes and it seemed as though the person that was supposed to bring the vehicle to me had gone on break and there was a communication gap. Therefore, I had to stand and wait for approximately 30 minutes. In addition when I got the vehicle there was a sticky substance all along the side of the seat where the controls for the seat are, and I thought that the vehicle would be fully cleaned. This is disappointing. More

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My experience was more than excellent! I would highly recommend this dealership to everyone! I was treated very well and respected I would highly recommend this dealership to everyone! I was treated very well and respected More

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Nice service and fast . The waiting area excellent and the clean bathroom amazing the snacks are very good The waiting area excellent and the clean bathroom amazing the snacks are very good More

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Seamless process checking in. Very professional and accommodating. Great service advisers always provide great guidance. Very professional and accommodating. Great service advisers always provide great guidance. More

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When you pull into the welcome bay, Tom Middleton greets you with a smile. My service advisor Mark Mclean is excellent, he had me in and out within an hour. Great service team. Overall experience was excell you with a smile. My service advisor Mark Mclean is excellent, he had me in and out within an hour. Great service team. Overall experience was excellent. I recommend IRA Lexus for service More

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