Michael (Mike) Carbone
Michael (Mike) Carbone at Ira Lexus of Danvers

Michael (Mike) Carbone | Page 14

Shop Foreman/Master Technician

Ira Lexus of Danvers

101 Andover Street Route 114
Danvers, MA 01923

Contact Me
4.9
193 Reviews
4.9

193 Reviews

Write a Review

193 Reviews of Michael (Mike) Carbone

June 02, 2025

Dealership Rating
Employee Rating

Great sales experience. Had a 6-month checkup today which was accomplished in the timeframe quoted by my service advisor. More

by lloydbthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Ira Lexus of Danvers responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2025

Dealership Rating
Employee Rating

Attentive and polite service advisor. Clean car and fast service. Pleasant well stocked customer lounge. Thank you! More

by Alex K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Ira Lexus of Danvers responded

Hi Alex, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2025

Dealership Rating
Employee Rating

Fabulous service! Knowledgeable service advisors. Comfortable waiting room with plenty of snacks and beverages. I'll be back! More

by Ms Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2025

Dealership Rating
Employee Rating

Excellent service. The representative was very attentive and professional. My car was done in a timely manner. Would definitely recommend this dealership More

by yoha1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2025

Ira Lexus of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Dealership Rating
Employee Rating

IRA lLexus has totally nailed the service experience. The whole process is seamless, from the greeting of the service manager to the loaner vehicle person everyone is courteous and polite. Phone calls ar More

by Sully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Perragino

May 24, 2025

Ira Lexus of Danvers responded

Hi, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Lexus!

May 20, 2025

Dealership Rating
Employee Rating

My service was amacing! I was in and out in a timely manner which was great ! More

by Litaj2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Pellegrino

May 24, 2025

Ira Lexus of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 19, 2025

Dealership Rating
Employee Rating

The assistant manager of service is amazing! Very knowledgeable and patient. I definitely find Lexus dealer ships are by far better than others. More

by dltruth22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micaela Stoico, Abraham Guillen

May 22, 2025

Ira Lexus of Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2025

Dealership Rating
Employee Rating

excellent service including keeping us fully invilved and geeat cleaning of thecar afterthe service done right on time More

by selbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Ira Lexus of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Dealership Rating
Employee Rating

The organization and attention to detail in the service area of this dealership are second to none. They make the experience very smooth and stress free. It seems like they think of everything to make the More

by Nathan A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Ira Lexus of Danvers responded

Hello Nathan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

Dealership Rating
Employee Rating

The service was handled promptly and accurately. They did an amazing job keeping me informed. The service area was immaculate and comfortable. More

by ann01960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Ira Lexus of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

...
14
...

Dealership Inventory (113 Vehicles)

used 2017 Lexus RX 350 car, priced at $27,483
2017 Lexus RX 350
used
Nebula Gray Pearl exterior
Automatic
All-wheel Drive
used 2020 Jeep Gladiator car, priced at $29,483
2020 Jeep Gladiator
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Lexus RX 350 car, priced at $60,348
2026 Lexus RX 350
new
Caviar exterior
Automatic
All-wheel Drive
new 2026 Lexus TX 500h car, priced at $75,477
2026 Lexus TX 500h
new
N/A exterior
Automatic
All-wheel Drive
used 2019 Honda Passport car, priced at $23,983
2019 Honda Passport
used
Modern Steel Metallic exterior
Automatic
All-wheel Drive
new 2026 Lexus NX 350 car, priced at $53,073
2026 Lexus NX 350
new
Ultra White exterior
Automatic
All-wheel Drive