Michael (Mike) Carbone
Michael (Mike) Carbone at Ira Lexus of Danvers

Michael (Mike) Carbone | Page 15

Shop Foreman/Master Technician

Ira Lexus of Danvers

101 Andover Street Route 114
Danvers, MA 01923

Contact Me
4.9
199 Reviews
4.9

199 Reviews

Write a Review

199 Reviews of Michael (Mike) Carbone

May 20, 2025

Dealership Rating
Employee Rating

IRA lLexus has totally nailed the service experience. The whole process is seamless, from the greeting of the service manager to the loaner vehicle person everyone is courteous and polite. Phone calls ar More

by Sully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Perragino

May 24, 2025

Ira Lexus of Danvers responded

Hi, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ira Lexus!

May 20, 2025

Dealership Rating
Employee Rating

My service was amacing! I was in and out in a timely manner which was great ! More

by Litaj2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Pellegrino

May 24, 2025

Ira Lexus of Danvers responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 19, 2025

Dealership Rating
Employee Rating

The assistant manager of service is amazing! Very knowledgeable and patient. I definitely find Lexus dealer ships are by far better than others. More

by dltruth22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micaela Stoico, Abraham Guillen

May 22, 2025

Ira Lexus of Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 18, 2025

Dealership Rating
Employee Rating

excellent service including keeping us fully invilved and geeat cleaning of thecar afterthe service done right on time More

by selbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Ira Lexus of Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Dealership Rating
Employee Rating

The organization and attention to detail in the service area of this dealership are second to none. They make the experience very smooth and stress free. It seems like they think of everything to make the More

by Nathan A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Ira Lexus of Danvers responded

Hello Nathan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

Dealership Rating
Employee Rating

The service was handled promptly and accurately. They did an amazing job keeping me informed. The service area was immaculate and comfortable. More

by ann01960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Ira Lexus of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 16, 2025

Dealership Rating
Employee Rating

Outstanding service Always, Jennifer always goes above and beyond with assistance …. I highly recommend buying a new or used car from Ira…. The service department is truly outstanding!! More

by pineparm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Ira Lexus of Danvers responded

Hi Pineparm, thank you for your kind review; we are happy to pass along your comments to Jennifer here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2025

Dealership Rating
Employee Rating

It is clean, quiet, very nice. Everyone was pleasant, easy to work and explained everything well. The service did not take long which I was very happy with More

by Jbcmaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2025

Ira Lexus of Danvers responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2025

Dealership Rating
Employee Rating

GREAT SERVICE DEPT. Very NICE ATMOSPHERE WAITING AREA, WITH SNACKS. DRIVE IN TO SERVICE IS CONVENIENT. KUDOS TO ALL. ROB CERABONE. More

by robertcerabone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Ira Lexus of Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

Dealership Rating
Employee Rating

Always professional; always prompt and always leaves me with a clean car. Very good dealership. Customer first. More

by Tommaffei1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Ira Lexus of Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
15
...

Dealership Inventory (192 Vehicles)

used 2023 Lexus RX 350 car, priced at $54,983
2023 Lexus RX 350
used
Caviar exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $65,888
2026 Lexus RX 350
new
Cloudburst Gray exterior
Automatic
All-wheel Drive
new 2026 Lexus IS 350 car, priced at $55,518
2026 Lexus IS 350
new
Iridium exterior
Automatic
All-wheel Drive
used 2021 GMC Acadia car, priced at $21,483
2021 GMC Acadia
used
White Frost Tricoat exterior
Automatic
All-wheel Drive
used 2020 Mazda CX-30 car, priced at $20,483
2020 Mazda CX-30
used
Snowflake White Pearl Mica exterior
Automatic
All-wheel Drive
used 2024 Lexus ES 350 car, priced at $41,383
2024 Lexus ES 350
used
Eminent White Pearl exterior
Automatic
Front-wheel Drive