Dealership Experience
7 yrs, 10 mos
Industry Experience
7 yrs, 10 mos
Languages Spoken
English
18 Reviews
Write a Review18 Reviews of Michael McArthur
November 16, 2024
Otto has Amazing communication skills and always gives me my options up front! Super helpful when it comes to any issues! I’ve been bringing my work van up there for a year now and wouldn’t go anywhere else! my options up front! Super helpful when it comes to any issues! I’ve been bringing my work van up there for a year now and wouldn’t go anywhere else! Even sitting by the lobby every employee that walks by makes sure you’ve been helped or if you need anything! More
Other Employees Tagged: Carlos Mendoza, Kobe Hiltz, Mike Liss, Otto Zimmerman, Yadiel Valdes, Mike Little, Roger Harris
October 27, 2024
Good service good communication would recommend them to anybody. Employees well-trained and it shows. anybody. Employees well-trained and it shows. More
Other Employees Tagged: Carlos Mendoza, Mike Liss, Jose Valdes, Katie March, Kimberly Lewis, Otto Zimmerman, Yadiel Valdes, Mike Little, Ryan Swoll
July 17, 2024
My experience with this dealership's continues to be very negative. I have been passed around continuously from one service advisor to another. I have had my vehicle in three times in a month for corrections negative. I have been passed around continuously from one service advisor to another. I have had my vehicle in three times in a month for corrections promised at the time of sale, which never seem to get fully done -- and are still not fulfilled. Once they have your money in the sale, you are up against a very inefficient service bureaucracy in a battle to get promised "fixes" done. The salesman does not follow through to ensure that the service work is complete, and communication with the service department is like trying to navigate a maze. Spent 40 minutes on the phone this afternoon just trying to get to my latest service advisor, only to learn that one of the two "fixes" I brought it in for (for the third time) had not been addressed. More
Other Employees Tagged: Otto Zimmerman, Sean Gregory , Ashbuy Carter, Tim Angelier
May 01, 2024
Awesome friendly nice, they worked hard to get parts my vehicle needed.:) happy timely manner vehicle needed.:) happy timely manner More
Other Employees Tagged: Carlos Mendoza, Mike Liss, Jose Valdes, Katie March, Otto Zimmerman, Yadiel Valdes, Mike Little, Ryan Swoll , Blaine Yager
April 05, 2024
Really smooth and quick visit. Got right in and out very promptly. I really appreciate the straightforward, no-pressure service and recommendations. Probably the best dealer servic Got right in and out very promptly. I really appreciate the straightforward, no-pressure service and recommendations. Probably the best dealer service I've ever had. More
Other Employees Tagged: Kobe Hiltz, Katie March
January 14, 2024
Dealer never contacted me about the vehicle I requested information. I received a call and there was no pictures of the vehicle, someone was supposed to send them. Nothing. information. I received a call and there was no pictures of the vehicle, someone was supposed to send them. Nothing. More
Other Employees Tagged: Frank Maiorino
September 30, 2023
We've been buying cars & having them serviced here for over 10 yrs. I'm so glad all our friendly faces & can do attitudes remain here. We really like the video of services it helps us understand what th over 10 yrs. I'm so glad all our friendly faces & can do attitudes remain here. We really like the video of services it helps us understand what the tech sees. More
Other Employees Tagged: Charles Hunter, Frank Maiorino, Jo Lynn Smith, Robert Smith, Waseem Tarawneh, Mark Buell, Mike Little , Matthew Gianikas, Blaine Yager, Ammar(management) Zach (service)