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Michael Mack
Michael Mack at Brandon Honda
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Michael Mack

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.6
329 Reviews
4.6

329 Reviews

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329 Reviews of Michael Mack

March 03, 2025

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Employee Rating

The service manager responded quickly and very politely fix any issues I presented. Love the fast response. More

by migmay227
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charlie

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Mar 03, 2025

Brandon Honda responded

I'm so sorry to hear that you've had not one, but multiple disappointing experiences with our service department. I can imagine how frustrating it must be to wait for hours for an oil change and tire patch, only to feel like your time hasn't been respected. I want to assure you that we're taking your feedback seriously. We're committed to providing the kind of service that earns your trust and loyalty. I would like the chance to make this right, please reach out to me at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

February 28, 2025

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Employee Rating

Excellent work Peter Tlollincchi, ‘Mack. Tom Gernhart, Jason Beaupirere, cares for customers exceedingly well, and are very courteous. I’ m very grateful. More

by Leonida.solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Gernhart, Peter Tollinchi , Jason beaupierre

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February 28, 2025

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Excellent service Carlton make sure I was informed of everything that was going on and result my situation. Thanks to Carlton and Hani. More

by BIZBPAINTING
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hanani Kekuewa, Thomas Gernhart , Carlton & Hanni

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February 08, 2025

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Chris, Stephanie, and Jerry were amazing! Great deal on my 4th lease! You Rock! Thanks! More

by samnowakowski
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Meany, Christopher Irvin

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January 30, 2025

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Very friendly service, not pushy or aggressive. Have to say one of the better experiences. More

by HONDA26
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Travis Bedell

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January 23, 2025

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Employee Rating

Bought my 2019 Honda Ridgeline at Brandon Honda and had all necessary service done there. I think it says enough. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Schoen

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January 20, 2025

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Employee Rating

They are also very respectful and informative. The service managers are very knowledgeable and fast service. 🙂 More

by salba0939
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Recommend Dealer
Yes
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January 19, 2025

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I experienced great customer service. , convenient drop off, love the updates received by video of car as well. More

by RAPOSOJAINA
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason

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January 13, 2025

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Employee Rating

Great service and the team is great. Went out of their way to help me. More

by Ada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Chasse , Kevin Cook

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January 11, 2025

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Employee Rating

The visit was much more expensive then expended just to replace a tire. Otherwise the rest of the service was excellent. More

by BRIAN.OFLAHERTY
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Recommend Dealer
Yes
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