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Michael Mack
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315 Reviews
315 Reviews
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315 Reviews of Michael Mack
December 21, 2024
Moose was very helpful, friendly, and answered all questions that were asked. Car repaired quickly. questions that were asked. Car repaired quickly. More
by mmtarry
Verified CustomerOther Employees Tagged: Rick Schoen , Mustapha Hafez 5 stars
December 14, 2024
They greeted me with nice service, help me out with my flat tire and they was quick and fast with my service and I came home with a happy review. flat tire and they was quick and fast with my service and I came home with a happy review. More
by danterrio1
Other Employees Tagged: Joe Winslow, Erik Gomez, Daryl Unger, Pedro Roman, Devin Watkins, Veron Liburd, Tyler Moore, Jeremy Ortiz, Peter Tollinchi
December 04, 2024
There was an issue during my service that I brought to the attention of the service guy right away. He took photos and said that he would reach out to me the following day to fix it. I waited a couple of the attention of the service guy right away. He took photos and said that he would reach out to me the following day to fix it. I waited a couple of days and emailed the service manager who said that he included the other guy on the email and they would be in touch. That was November 20th and now it is December 3rd and I haven't been contacted since. I would have accepted they told me they couldn't or wouldn't do anything to fix their mistake but to have absolutely no follow through on your email is disrespectful. Yes, it wasn't a huge mistake, but if this is how they take care of a small, simple matter- by ignoring it, it should give you an idea of how they would handle a bigger issue. More
by TURTLEGIRL1179
Other Employees Tagged: Rick Schoen
November 29, 2024
I bought a pre-owned Nissan from Honda less than two years ago. My 2020 Maxima was brought in for service on 10/26/24. My service advisor contacted me to let me know they received the vehicle. Since the years ago. My 2020 Maxima was brought in for service on 10/26/24. My service advisor contacted me to let me know they received the vehicle. Since then the communication has been horrible. I waited a week to hear back from him, and nothing. I called Brandon Honda, that is when he advised that the car had been towed to Their (Nissan) sister store in Clearwater for diagnostic. I waited another week, no contact from any one. I have since spoken different managers and supervisors because I have being doing all the footwork to locate my vehicle and to find out why the car stopped working all of a sudden. I have been told that my engine needs replaced. I have not received the video inspection report as of yet. It is now 11/29/24. Hopefully, I get a true answer soon from someone. No one is concerned that I have been without a vehicle for over a month now. More
by tyeshat813
Other Employees Tagged: James Johnson
November 28, 2024
The staff at Brandon Honda are amazing! They are always friendly, knowledgeable and thorough. My experiences with the service department have been far superior to other dealerships. They are always friendly, knowledgeable and thorough. My experiences with the service department have been far superior to other dealerships. More
by c21edwards
Other Employees Tagged: Carson
November 26, 2024
We have been very pleased with both sales and service departments at the Brandon Honda dealership. departments at the Brandon Honda dealership. More
by j_schnitz
Other Employees Tagged: Justin Jarrell, Derek Quinones, LaQuita "Q" Smith
November 15, 2024
The person who helped me and my wife was very helpful and gave us some extra information. Also the extra smile makes him a customer friendly person. gave us some extra information. Also the extra smile makes him a customer friendly person. More
by SA_JARAMILLO
Other Employees Tagged: Joel Bjornstad, Mark Landry, Daryl Unger, Ryan Broome, Devin Watkins, Ryan Foster, Veron Liburd, Thomas Sharpe, Rick Schoen
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