Michael Kratschmer

Family Hyundai got me in for service in one day (the Jeep dealer couldn't get to me for a week) they had to order a part but still completed the repair the very next day. The service representative was very dealer couldn't get to me for a week) they had to order a part but still completed the repair the very next day. The service representative was very understanding and polite. More

by JOHNSAILOR Verified Customer Verified Customer

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Customer focused. Thorough and fair. No over charging. Keep appointment times and always leave the car clean. Thorough and fair. No over charging. Keep appointment times and always leave the car clean. More

by LYLE.PROVOST Verified Customer Verified Customer

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Helpful and friendly. And sometimes goes above and beyond. In a good way. Like their customer service. And sometimes goes above and beyond. In a good way. Like their customer service. More

by LOUISCEJA21 Verified Customer Verified Customer

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We are very pleased with our purchase and the service we received at our first visit! received at our first visit! More

by p.gira72 Verified Customer Verified Customer

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the people that I dealt with were friendly informative and understanding to my needs both immediate and long term the car was fixed within the time given and the first time and the cost didnt hurt too muc and understanding to my needs both immediate and long term the car was fixed within the time given and the first time and the cost didnt hurt too much!! More

by KIRKSEYDUANE Verified Customer Verified Customer

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I thought that the service was efficient and fast and well done I would definitely recommend service there well done I would definitely recommend service there More

by Frank Verified Customer Verified Customer

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Overall I have negative experiences with this dealer. I took my car to a different Hyundai dealership after family Hyundai found a problem with my car. That dealer serviced my car and actually cared abou I took my car to a different Hyundai dealership after family Hyundai found a problem with my car. That dealer serviced my car and actually cared about me as a person. Family Hyundai isn’t a family at all. What a joke of customer service More

by NICK_CAMPLIN Verified Customer Verified Customer

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Hello, I’ve been a customer with Family Hyundai for over 15 years and the service I’ve received has always been excellent. From the sales department to the service department the service is outstanding. 15 years and the service I’ve received has always been excellent. From the sales department to the service department the service is outstanding. More

by MCKENDALL Verified Customer Verified Customer

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Great job and awesome service writer always willing to work with Matt Casey. I will be returning work with Matt Casey. I will be returning More

by REYESHECTOR0618 Verified Customer Verified Customer

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Never had any issues when getting car serviced. Always friendly and keep you up to date on your car. Always friendly and keep you up to date on your car. More

by CHICAGONOLE1 Verified Customer Verified Customer

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