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Michael Kinney
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Michael Kinney
Service Advisor
Dick’s CJDR of Wilsonville
25600 SW Parkway Center Dr
Wilsonville, OR 97070
8 Reviews
8 Reviews
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8 Reviews of Michael Kinney
Verified Customer
November 05, 2024
Misrepresentation of service quoted. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. Was quoted one price when scheduled service....at time of payment there was an 83% increase in the price with a false explanation as to why. More
by aphilp00
Other Employees Tagged: Steve Ruff, Drew Pierce, Tyler George, Eric Austin, Kylie Lima, Kassidy Donado
October 31, 2024
Nice people! That being said, the service reps and technicians appear to be lacking skill. The techs lost my wheel lock key and they replaced an air filter but di That being said, the service reps and technicians appear to be lacking skill. The techs lost my wheel lock key and they replaced an air filter but didn’t bother to remove leaves so I had to bring the truck back to fix it properly. In the service center, they need to be more through. I spoke to Kylie and requested my services. I called the day of service. Yet, three things were forgotten. I had to bring the truck back in. I also found Kylie to be highly unprofessional. I was working with Michael and she kept interfering with our conversation. She acted like she was in control and Michael knew nothing. She even grabbed things from him. It was so weird. I will not be returning to this dealership. More
by GB
Other Employees Tagged: Kylie Lima
October 03, 2024
Worked with me to make a bad situation better and I'm grateful to them. grateful to them. More
by SheDevil
Other Employees Tagged: Drew Pierce
September 28, 2024
I was greeted when I entered the service department and was helped right away, Michael walked me to the parts department and found out what we needed was in stock, and back to service department. where rep was helped right away, Michael walked me to the parts department and found out what we needed was in stock, and back to service department. where repair made. Thank You More
by bill-sandy
September 25, 2024
Came in for an oil change, left with an amazing customer service experience. The crew there is newer but you’d never know it walking in because the high level of customer service and welcoming feeling you g service experience. The crew there is newer but you’d never know it walking in because the high level of customer service and welcoming feeling you get when you walk through the door. Definitely coming back More
by AALEXANDRE1028
Other Employees Tagged: Drew Pierce, Tyler George, Eric Austin, Kylie Lima, Kassidy Donado , Angel Jimenez
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