Michael Heintz

Werner Mazda is an excellent Dealership that I have used two years in a row to buy my brand new car. It’s run by good people honest and very helpful two years in a row to buy my brand new car. It’s run by good people honest and very helpful More

by seansilic Verified Customer Verified Customer

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I had an issue with another dealership. Dylan, the service manager took great care of me. I actually decided to trade my vehicle in. Cameron and all of the other staff were fantastic. The f Dylan, the service manager took great care of me. I actually decided to trade my vehicle in. Cameron and all of the other staff were fantastic. The finance manager was great. The pickup was great. Everything was great! I look forward to the next 5 years of service. Thank you very much for being a very professional dealership!! More

by jreidnash Verified Customer Verified Customer

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Dealership did a good job. Negotiated best price over email before arriving. Test drove the vehicle I wanted. Respected that I said I didn't want financing, added warranties af Negotiated best price over email before arriving. Test drove the vehicle I wanted. Respected that I said I didn't want financing, added warranties after-market treatments, or accessories I hadn't asked for in my email, making documentation fast and easy. More

by wrcmobile Verified Customer Verified Customer

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Overall very good. I did notice a difference between the pre-sales process and the post-sales process. Pre-sales the service, care and enthusiasm was very noticeable I did notice a difference between the pre-sales process and the post-sales process. Pre-sales the service, care and enthusiasm was very noticeable while post sales, there was a noticeable drop which was disappointing. More

by balcoms Verified Customer Verified Customer

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Less than stellar buying experience: sales department was not very interested in walking me through vehicle features, highlighting available offers/incentives, or helping with model comparisons. Overall the not very interested in walking me through vehicle features, highlighting available offers/incentives, or helping with model comparisons. Overall the process took many hours more than it should have and I probably should have trusted my gut and went to a different dealership to finalize a purchase. Car had a load of problems (not the dealership's fault, but Mazda's fault due to poor workmanship). Constantly misaligned steering, buzzing/vibrating engine at certain speeds, and a complete transmission failure at 8,000 miles on the odometer led to me visiting the service center many times over my last seven months of ownership. Communication was okay or poor at most times with the service department. The work got done each time, and loaners were made available, but the overall experience working with the survey department leads me to believe that they are understaffed or new procedures need to be put in place to ensure customers are kept up to date with what is happening while their vehicle is in for service. More

by mpolizzotti Verified Customer Verified Customer

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Excellent dealership. Helpful, knowledgeable, pleasant. I would definitely recommend to family and friends to visit this dealership. Helpful, knowledgeable, pleasant. I would definitely recommend to family and friends to visit this dealership. More

by cabinvt Verified Customer Verified Customer

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When my initial review of this dealership was unfavorable due to outside information that was given to me regarding gap insurance and loan vs lease payment with $10k down,, Werners reached out to me. After m due to outside information that was given to me regarding gap insurance and loan vs lease payment with $10k down,, Werners reached out to me. After my conversation with Mike, additional information was provided. Thanks Mike for caring enough to take the time to allay my concerns. More

by raflanders Verified Customer Verified Customer

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Everyone at Werner Mazda were very friendly, knowledgeable and passionate about the cars they were selling and representing. Mike H. made the process easy and and hassle free. Rich was very nic knowledgeable and passionate about the cars they were selling and representing. Mike H. made the process easy and and hassle free. Rich was very nice and friendly. He came over and introduced himself to us and made us feel right at home. This is my first Mazda and the team made me feel like I have been part of the Mazda family for years. Good job to everyone there. More

by pegj-c Verified Customer Verified Customer

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Mike was great in that he was very knowledgeable and offered options but not pushy in any way. offered options but not pushy in any way. More

by sbhutto Verified Customer Verified Customer

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Once in the door I felt my anxiety lessening and Picking my new vehicle was easier than expected. I tried 3 vehicles and decided on the 2025 CX70! Love it so far. The sales team Mike and Rich were great and my new vehicle was easier than expected. I tried 3 vehicles and decided on the 2025 CX70! Love it so far. The sales team Mike and Rich were great and knowledgeable. Ryan in Finance was helpful explains all our options. I had been on the website probably everyday for a month before going in. Their pricing is upfront the only thing that could be changed is the online value of your trade it was much higher than the actual value they gave me. Otherwise I am Happy and as a new Madza owner I hope to have a great relationship with Werner More

by pjg27 Verified Customer Verified Customer

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