Michael Hedrick
Michael Hedrick at Highland Park Ford Lincoln

Michael Hedrick

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.7
128 Reviews
4.7

128 Reviews

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128 Reviews of Michael Hedrick

March 28, 2026

Dealership Rating
Employee Rating

You did a great job in a timely manner, I was able to get back on the road in no time, friendly service. I did not have to wait. The job was done right with no issues. More

by LATIFTEMIZ
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

March 24, 2026

Dealership Rating
Employee Rating

Well communicated with me thru service. My car was delivered as promised. Everyone involved was kind and professional More

by gaccattato
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Mar 27, 2026

Highland Park Ford Lincoln responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2026

Dealership Rating
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good not now professional and friendly man v ghillk czech h hjjbgzx be chill nknbvhb bum More

by JAWOLTER
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Mar 22, 2026

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

March 16, 2026

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Thank you High land Park Ford Dealer, we'll always prefer this location over any others. More

by AP15
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Highland Park Ford Lincoln responded

Hi, we are thrilled to hear that our dealership has become your preferred choice! Our team at Highland Park Ford is dedicated to providing excellent service every time you visit. Thank you for your loyalty and support.

March 14, 2026

Dealership Rating
Employee Rating

Michael was great I was told my appointment did not exist and Michael could see my frustration as I had scheduled an appointment. He was friendly and got the work done More

by TONEILJR
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Mar 16, 2026

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 12, 2026

Dealership Rating
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The General Manager Chuck Benkiel has a great group of employees to take care of their customers. More

by Sam Bennett
Recommend Dealer
Yes
Mar 14, 2026

Highland Park Ford Lincoln responded

Hi Sam, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2026

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Good services thanks I will again and again goodbye nice 👍 good luck I love your work me More

by Olalekan Woleolalekan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

March 01, 2026

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Mike and Highland Park Ford were exceptional at making my experience with an unfortunate problem with my car as easy to handle as possible. They went above and beyond in solving a loaner problem by checking More

by MARIO
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Highland Park Ford Lincoln responded

Hi Mario, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2026

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Employee Rating

Good customer service and job done on time Ty I came upon appointment and didn't had to wait more More

by MANIMAX46
Recommend Dealer
Yes

Other Employees Tagged: Michael Hedrick

Feb 27, 2026

Highland Park Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2026

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Employee Rating

Agreed on appointment time. Problem took two days to fix. Washed the vehicle when finished. All good. More

by robertlbarnett
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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