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Michael Hedrick

Overview Reviews (140)

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Michael Hedrick

Michael Hedrick | Page 11

Service Writer

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.8

140 Reviews

Overview Reviews (140)

4.8

140 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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140 Reviews of Michael Hedrick

September 13, 2025

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Employee Rating

Stopped by for a quick oil change, super fast, easy and fair pricing. No upselling, just got it done right fair pricing. No upselling, just got it done right More

by JUKUTUM

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Matt Price, Adam George, Rocky Fanella

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Sep 14, 2025 -

Highland Park Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 04, 2025

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Great quick service and organized and nice service but my car was not washed. Unfortunate ending. car was not washed. Unfortunate ending. More

by weissfamly

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry

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September 04, 2025

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Happy with Highland Park Ford service. What more can I say?? Thanks for your interest. What more can I say?? Thanks for your interest. More

by nspicer

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella

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September 03, 2025

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Excellent service and taken good care of. Dis service on time and clean the car too Dis service on time and clean the car too More

by smyle_sminu

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 08, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 03, 2025

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Highland Park Ford has been outstanding to work with. Both the sales and support teams have been very responsive. Both the sales and support teams have been very responsive. More

by PABURNS11

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella

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Sep 07, 2025 -

Highland Park Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks again for your business! Take care!

September 02, 2025

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Employee Rating

They do a great job everything and tha Chuck Benkiel is awesome too, great job awesome too, great job More

by APRILBENKIEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Rocky Fanella , Chuck Benkiel

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Sep 08, 2025 -

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 30, 2025

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“I recently visited Highland Park Ford for vehicle maintenance and was very satisfied with their professional service.” “Highland Park Ford provided excellent maintenance service. The staff was maintenance and was very satisfied with their professional service.” “Highland Park Ford provided excellent maintenance service. The staff was courteous, efficient, and highly professional.” “I am very pleased with the quality of maintenance service. More

by Obie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 02, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

August 30, 2025

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Fast service and no appointment needed for an oil change + free car wash at the end. The waiting area is also nice and clean. + free car wash at the end. The waiting area is also nice and clean. More

by terziev_23

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella

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Sep 02, 2025 -

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 30, 2025

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Very clean garage, knowledgeable mechanics. Friendly employees. Great owners and good prices. Would recommend anybody to go there Friendly employees. Great owners and good prices. Would recommend anybody to go there More

by Scotty

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Mike Laufer, Adam George, Rocky Fanella

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Sep 02, 2025 -

Highland Park Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for the recommendation, and have an amazing day!

August 27, 2025

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Employee Rating

Very help full and did a great job les waiting time the service was great service was great More

by nehaljilali

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Rocky Fanella

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Aug 30, 2025 -

Highland Park Ford Lincoln responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.