Michael Caccese

It really was a pleasure doing business there. . I do plan on using the otto service department in the future and hope it is just as painless amd professional . I do plan on using the otto service department in the future and hope it is just as painless amd professional More

by dannyragule Verified Customer Verified Customer

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From the moment you walk into Otto you feel welcome. I had several questions regarding different vehicles and Michael answered them all. They made the purchase of my new Cadillac simple. Bill in servi I had several questions regarding different vehicles and Michael answered them all. They made the purchase of my new Cadillac simple. Bill in service is great. I would not buy from any other dealer than Otto. More

by ToddHanlon145 Verified Customer Verified Customer

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I can’t say enough good things about this dealership. In early March I purchased a used 2021 ct4-V from Micheal and Ian. The entire process was easy and straight forward with no nonsense games you can so In early March I purchased a used 2021 ct4-V from Micheal and Ian. The entire process was easy and straight forward with no nonsense games you can sometimes find at other dealers. I enjoyed the car so much that I wanted the same car with a bit more power so last month I contacted Michael and asked about a 2024 ct4-v blackwing that was on the lot. Long story short Micheal made it happen and had it ready to drive off the lot within a few days. Everyone who I encountered at Otto was very friendly and helpful and most importantly honest! Thank you all so much. I’ve been loving the car. More

by santinosalamon3 Verified Customer Verified Customer

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Ian and Mike make it easy to make a deal and they are both very honest both very honest More

by dntexp58 Verified Customer Verified Customer

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Top-notch customer service and an excellent experience! Anyone looking for a high quality, service-oriented, and friendly dealership should work with Otto Cadillac! I’ve bought three new cars from them and Anyone looking for a high quality, service-oriented, and friendly dealership should work with Otto Cadillac! I’ve bought three new cars from them and will never go anyplace else. More

by dliebeno Verified Customer Verified Customer

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Outstanding facility, every department exceeded expectations sales , service and parts I recommend them highly everyone is pleasant expectations sales , service and parts I recommend them highly everyone is pleasant More

by mongus62 Verified Customer Verified Customer

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So far all staff that I’ve dealt with has been excellent. Very personable and courteous. The only downside I encountered was waiting for a call when my mirror was in to schedule the replacement. I had to ca Very personable and courteous. The only downside I encountered was waiting for a call when my mirror was in to schedule the replacement. I had to call to find out it was in but the appointment to replace it was done quickly. More

by bbfbmom1104 Verified Customer Verified Customer

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They did an average job, they did not go out of their way to make it an awesome experience to make it an awesome experience More

by clohne Verified Customer Verified Customer

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Wonderful experience. Everyone is very courteous and respectful. The dealership is very clean and the receptionist was also very courteous. Everyone is very courteous and respectful. The dealership is very clean and the receptionist was also very courteous. More

by fnancy1 Verified Customer Verified Customer

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I thought they were very professional and straightforward. It was a pleasant experience and I would recommend them to any of my family and friends. straightforward. It was a pleasant experience and I would recommend them to any of my family and friends. More

by cwater1980 Verified Customer Verified Customer

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