Michael Boos

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

Volkswagen of Downtown Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Downtown Chicago!

Volkswagen of Downtown Chicago responded

Hello Nat. I would really like to hear who you left voicemails with. All payoffs are set up to be completed within 20 days of purchase to allow time for the new purchase to fund. I really would like to look into your concern better. Leaving multiple voicemails with no returned call is simply just not acceptable. I am the GM and I really want to be able to figure this out. If you can please call or text me on my cell phone with your full name and with the person you were leaving voicemails, I would really appreciate the opportunity to look into this. Thank you, Michael Zafiriou 847-477-3724

Volkswagen of Downtown Chicago responded

Thank you for your kind words! We're thrilled to hear that Luis, Fred, Mike, and Chevy all provided you with excellent service. It's great to know you trust our team, and we truly appreciate your feedback. We look forward to assisting you again!