Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler | Page 18

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
376 Reviews

Dealership Experience

8 yrs, 7 mos

Languages Spoken

English English

4.7

376 Reviews

Write a Review

376 Reviews of Melissa Tyler

July 08, 2023

Dealership Rating
Employee Rating

I find each one I have met is willing to help & work with me, answering questions. I appreciate the professional friendliness, as well! More

by gonetoitaly52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

Jul 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

July 08, 2023

Dealership Rating
Employee Rating

I liked that I saw a video of the inspection. Service staff very nice and communicative More

by JBGOLDFISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 08, 2023

Dealership Rating
Employee Rating

Not good had a 7:00am appointment and by 4pm they hadn't repaired my car Or start to More

by MPJ98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 11, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 08, 2023

Dealership Rating
Employee Rating

Your service is very good as it always has been. Always a pleasure to work with. More

by Veronica Quickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera , Marc Zuluaga

Jul 08, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 07, 2023

Dealership Rating
Employee Rating

My car was serviced within one hour . . as promised text messages kept coming to me during service time More

by ASHRAFY102
Recommend Dealer
Yes
Jul 07, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 07, 2023

Dealership Rating
Employee Rating

They were very easy to deal with during the pandemic. Both service times we’re on time and minimum wait. More

by April Fredean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

Jul 07, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star rating. We are thrilled to hear that our team has been so helpful to you!

July 02, 2023

Dealership Rating
Employee Rating

Good services and the closest Toyota dealers next to me, no complaints about the service thanks More

by evnyc73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

June 30, 2023

Dealership Rating
Employee Rating

The full detail (inside and out) was excellent. Car was showroom ready. While surprised that brake was needed at 27000 miles assume the work was done just as well. The only negative I have is th More

by dmitchell22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to help with your needs and thanks for sharing your comments.

June 29, 2023

Dealership Rating
Employee Rating

Routine visit, service provided promptly and with courtesy. Nothing negative to say; will continue to have my RAV4 Prime serviced there. More

by wallgrom72
Workmanship
Recommend Dealer
Yes
Jun 29, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 27, 2023

Dealership Rating
Employee Rating

It was a great experience! Everyone was very professional and a pleasure to deall with. More

by TIRV13
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

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