Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler | Page 17

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
376 Reviews

Dealership Experience

8 yrs, 7 mos

Languages Spoken

English English

4.7

376 Reviews

Write a Review

376 Reviews of Melissa Tyler

August 02, 2023

Dealership Rating
Employee Rating

Courtesy, reliable, caring ,respectful, knowledgeable, professional and dedicated, I'll recommend any known person to service their car at that location More

by FOsei65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 02, 2023

Dealership Rating
Employee Rating

Customer service is poor! ! But when I got the service Manager she was sweet and she did take good care of me and my car…Please fix your customer service people especially the More

by shellanechambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

Aug 02, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback and we hope to see you again.

August 01, 2023

Dealership Rating
Employee Rating

Everything went well and staff were professional. The main complaint was the time waiting for “quick service “ it took almost 2 hours for a 10,000 mile service. People that arrived after me were com More

by Highlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. We appreciate your feedback and we'll be sure to share your remarks with our management team.

July 28, 2023

Dealership Rating
Employee Rating

I have confidence that my car will be kept in great shape with the work done at DCH More

by CPMOMCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 25, 2023

Dealership Rating
Employee Rating

Always good service from the mechanic. We are very happy, Thank you so much for everything. More

by ARMINDAFERRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 24, 2023

Dealership Rating
Employee Rating

This dealership has very good customer service. I have always had good service from them. More

by ashfaqshareef00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 20, 2023

Dealership Rating
Employee Rating

They are prompt and helpful. I sent my daughter with the car yesterday for service and her 1st experience doing that as a new driver was great. More

by JEFFE3363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that your daughter had such positive experience at our dealership!

July 20, 2023

Dealership Rating
Employee Rating

This dealership is run efficiently by Lee Burns. I have purchased five (5) vehicles from this dealership because they give you a square deal and a solid vehicle. More

by CLAYTOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

DCH Wappingers Falls Toyota responded

Lee Burns is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

July 17, 2023

Dealership Rating
Employee Rating

Nice, clean and fast please very very knowledgeable what I was thinking of going there and maybe buying card More

by MICKEY2251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

Jul 17, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 11, 2023

Dealership Rating
Employee Rating

They were amazing, they work very fast to accommodate me. Thank you Avi and company.Keep up the good work. More

by LONEYCHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Avi and our team members were able to take care of your vehicle in a timely manner!

...
17
...

Dealership Inventory (288 Vehicles)

used 2025 Toyota Corolla Cross Hybrid car, priced at $34,693
2025 Toyota Corolla Cross Hybrid
used
Soul Red Crystal/Jet Black exterior
Automatic
All-wheel Drive
used 2018 Subaru Crosstrek car, priced at $14,490
2018 Subaru Crosstrek
used
Sso exterior
Automatic
All-wheel Drive
used 2019 Kia Optima car, priced at $7,991
2019 Kia Optima
used
Snow White Pearl exterior
Automatic
Front-wheel Drive
used 2025 Hyundai Kona car, priced at $20,994
2025 Hyundai Kona
used
Atlas White exterior
Automatic
All-wheel Drive
used 2024 Toyota Sienna car, priced at $44,792
2024 Toyota Sienna
used
Cement exterior
Automatic
All-wheel Drive
used 2023 Ford Bronco car, priced at $31,998
2023 Ford Bronco
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive