BA in Journalism from University of St Francis. Married for 19 years to my best friend James LeBran--senior master Ford/Lincoln technician , and have 5 children. Love vacationing and spending time with my family and friends. I enjoy golfing and bowling. Love my church family, volunteering for the veterans. I love what I do.
Read moreDealership Experience
15 yrs
Industry Experience
30 yrs, 1 mo
Specialties & Trainings
multiple level 4 customer service award winner both ford and lincoln
service advisor panel, lincoln brand champion, lincoln service advisor
966 Reviews
Write a Review966 Reviews of Melissa LeBran
August 27, 2020
Quality of service varies. It really depends on who is your service representative. If it wasn’t for my warranty, I probably would go somewhere else. your service representative. If it wasn’t for my warranty, I probably would go somewhere else. More
Other Employees Tagged: Cree Lyons
August 19, 2020
I have been associated with this dealership for over 25 years, and have been very pleased with their professionalism, customer service and overall effort put forth to earn and keep my business. years, and have been very pleased with their professionalism, customer service and overall effort put forth to earn and keep my business. More
Other Employees Tagged: Nate Sutton, Lester Parker, Karen Ford , Eric Eric, Cree Lyons, Mike Semik, Anita Sutton
August 17, 2020
Never really had a problem with service, they always cater to my needs for rides to work and home when I have to leave my car, so excellent job Ford 👏 🙌 👌 👍. cater to my needs for rides to work and home when I have to leave my car, so excellent job Ford 👏 🙌 👌 👍. More
Other Employees Tagged: Eric Eric, Cree Lyons
August 17, 2020
The most professional dealership I have ever visited! JAIME and his staff were GREAT. My windshield was fixed in no time! The sales and finance team even APPRAISED my vehicle free of charge while I waite JAIME and his staff were GREAT. My windshield was fixed in no time! The sales and finance team even APPRAISED my vehicle free of charge while I waited! I will be back in a month to trade for a brand new FORD EDGE! Thank you Sutton Ford! More
Other Employees Tagged: Jamie Vasquez, Jillian Stanford , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Dave Pleckham, Mike Semik, Allen Taloff
August 13, 2020
Eric has been the main person that we’ve dealt with whenever we had car issues. He’s always been very pleasant and extremely thorough with explaining the car’s’ issue/s. The few times that I’ve dea whenever we had car issues. He’s always been very pleasant and extremely thorough with explaining the car’s’ issue/s. The few times that I’ve dealt with Melissa whether in person or over the phone, I found her to have great customer service. She’s always very helpful as well as polite. Each time that I’ve been there and run across Jamie, he’s always eager to assist. I’ve watched him while waiting for our car and he’s like that with everyone. That’s definitely something I look for when doing business with a company. SUTTON FORD 🌟🌟🌟🌟🌟 More
Other Employees Tagged: Jamie Vasquez , Eric Eric
August 11, 2020
Sutton Ford always provide timely, quality, courteous and professional service on each of my Lincoln vehicles for the 16 years. I Highly recommend them for service. professional service on each of my Lincoln vehicles for the 16 years. I Highly recommend them for service. More
August 06, 2020
Very professional and efficient. Melissa was wonderful and kept me informed about the process. I would highly recommend Sutton Ford. The shuttle service was very convenient and quick and kept me informed about the process. I would highly recommend Sutton Ford. The shuttle service was very convenient and quick More
Other Employees Tagged: Eric Eric
August 03, 2020
My experience with Sutton Ford, was very good. They did everything that I needed to be done, even went the extra mile to make sure that it was completed when they said it would be. everything that I needed to be done, even went the extra mile to make sure that it was completed when they said it would be. More
Other Employees Tagged: Brian the auto mechanic, always makes sure that my truck is in tip top shape. Thanks Brian.

