Melissa Gibson | Page 40

Dan is a problem solver and goes the extra mile to make your experience @Otto quite memorable. ie...I wanted to surprise my wife with a new BMW for Mother's Day but I work in NYC. Dan assured me that he c your experience @Otto quite memorable. ie...I wanted to surprise my wife with a new BMW for Mother's Day but I work in NYC. Dan assured me that he can make this event special and he did not disappoint with calls and texts we made happen. The surprise brought my wife Sara to tears of joy. Class Act #Dan'sTheMan #HappyWifeHappyLife More

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Efficient, Polite staff. Great Service, even w/o an appointment. Comfortable waiting area and terrific Genius who was extremely helpful, Wayne Matsinger Great Service, even w/o an appointment. Comfortable waiting area and terrific Genius who was extremely helpful, Wayne Matsinger More

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i received superior service from Melissa Gibson in the service dept. I drive 45 minutes passing by other BMW dealerships just because of the service and enviornment there at OttO's BMW. thank you again Me service dept. I drive 45 minutes passing by other BMW dealerships just because of the service and enviornment there at OttO's BMW. thank you again Melissa for all of your help. More

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As always a great experience. The filks at Otto’s are friendly and helpful, the cars are nice too. The filks at Otto’s are friendly and helpful, the cars are nice too. More

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Amazing customer service,. people were very friendly and I highly recommend. Melissa Gibson you Rock and me and my husband wanted to take the opportunity to extend our thinks fo people were very friendly and I highly recommend. Melissa Gibson you Rock and me and my husband wanted to take the opportunity to extend our thinks for yesterday dealing with the other dealership you went above and beyond with great customer service satisfaction we’re very grateful for the energy you gave to me with all smiles and I made it back to work on time I was very impressed by your passion and commitment great team effort from the service department!! From the time you had my BMW you had stayed with me on my vehicle top quality of Service!! Thanks for your support and help yesterday!! Melissa Gibson😇 More

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Brian was so helpful when I was deciding on whether to trade in my 2017 530 BMW for a new one or not. My calls were returned promptly and provided any information that I needed to make my decision. He trade in my 2017 530 BMW for a new one or not. My calls were returned promptly and provided any information that I needed to make my decision. He has a great attitude and there was no hardcore pressure. I've go out of my way to use Ott's because of their wonderful customer service and the way they keep you updated on what is going on with your vehicle while being serviced. I definitely recommend Otto's for a new car purchase and service! More

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I have had the pleasure of dealing with Justice Mogano and Otto's BMW for almost eight years now with three cars and two SUVs. For me, Justice is the perfect salesman. He has a warm personality, no high p and Otto's BMW for almost eight years now with three cars and two SUVs. For me, Justice is the perfect salesman. He has a warm personality, no high pressure tactics, knowledgeable and most important to me, Honest. He wants to make a sale but more importantly, he wants me to be happy. As for Otto's service, the BEST. I have dealt with Melissa Gibson for some time now and she is a great representative for Otto's service. No pushing to get some service done that isn't needed which I have experienced at other dealers. Never any issues after a service as always the car runs like a dream. Like Justice, Melissa wants to make sure the customer is happy. When my friends ask me why I drive over an hour to Otto's I just tell them, the best sales and service so why not! More

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I love working with justice always goes the extra mile always takes care of us always takes care of us More

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The deal was quick and clear in all matters, friendly staff and kind atmosphere. Everyone knows and performs their job and duties perfectly. staff and kind atmosphere. Everyone knows and performs their job and duties perfectly. More

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Evan was extremely knowledgeable and helpful. He worked Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership its Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership itself was very clean and friendly. I was greeted immediately as I entered the building and offered refreshments etc. More

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