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Megan Barnes
98 Reviews
As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.
Read moreDealership Experience
3 yrs, 7 mos
Industry Experience
3 yrs, 7 mos
Languages Spoken
English
98 Reviews
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98 Reviews of Megan Barnes
February 26, 2025
They said that my rotors are just fine. But 2 other mechanics,have told me they need replaced.... when I got the jeep. It had 7 chips in the windshield, the repaired one , that is now spr But 2 other mechanics,have told me they need replaced.... when I got the jeep. It had 7 chips in the windshield, the repaired one , that is now spreading. Now 5 of the 7 chips have spread. So no I'm not very pleased with them. Very unhappy . The salesman is who told me they would fix these problems. But they didn't More
by ilovepigs782020
Verified CustomerOther Employees Tagged: Zach Burdette, Cayler Miner
February 23, 2025
Zach and Megan made me feel like family yet again. The service department is always clean and welcoming. Zach explains all recommendations clearly so I can make an informed decision. Megan always has The service department is always clean and welcoming. Zach explains all recommendations clearly so I can make an informed decision. Megan always has a pleasant demeanor and makes sure to offer snacks, drinks and is always available to answer any questions that come up. More
by 2019Jeep
Other Employees Tagged: Zach Burdette
February 01, 2025
Enjoyed the experience. Meagan made me feel at home. Zacks Welcome warm and friendly. Thanks Meagan made me feel at home. Zacks Welcome warm and friendly. Thanks More
by jrschmidt1
Other Employees Tagged: Zach Burdette
January 27, 2025
Zach is a pleasure to work with anytime I have to do business with Grote. And the young lady at the service desk is as well. The quality of the service dept is fantastic too. Grote is a business that un business with Grote. And the young lady at the service desk is as well. The quality of the service dept is fantastic too. Grote is a business that understands the a assignment and does the job right. More
by lsuel2990
Other Employees Tagged: Zach Burdette
January 17, 2025
The repairs took a lot longer than expected, but it was over the holidays, so understood. The car interior was cleaned when returned; exceeding my expectations. Zach has always been very friendly and expla over the holidays, so understood. The car interior was cleaned when returned; exceeding my expectations. Zach has always been very friendly and explains the planned repairs clearly. More
by gretmachlan
Other Employees Tagged: Zach Burdette
January 01, 2025
Always good service. Always friendly. Good pricing. Payment plans available if needed. Won’t go to any other spot to work on my jeep☺️ Always friendly. Good pricing. Payment plans available if needed. Won’t go to any other spot to work on my jeep☺️ More
by g.denetra
Other Employees Tagged: Zach Burdette
December 26, 2024
They are Super nice, they are easy to work with, they got me fast approval, they got us into what we wanted me fast approval, they got us into what we wanted More
by redman1977.fg
Other Employees Tagged: Zach Burdette, Cayler Miner, Arnoldo Garcia, Vanessa Borjas, Johnathan Driscoll , Justin Harmon, Robert Hogue, Matthew Michael, Anthony Young
December 23, 2024
Zach and Megan were fantastic. I was able to get my spare tire installed in a timely manner. I was able to get my spare tire installed in a timely manner. More
by karenmichelleparker
Other Employees Tagged: Zach Burdette
December 20, 2024
Had battery installed on van I bought from them . Wait on van to be done Wait on van to be done More
by jarbuckle6051
Other Employees Tagged: Zach Burdette, Cayler Miner, Johnathan Driscoll
December 20, 2024
Thank you for great service and quick response to the check engine light code of engine oil temperature sensor. check engine light code of engine oil temperature sensor. More
by vanc96400
Other Employees Tagged: Zach Burdette
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