Mayra Reynoza

I reached out to Lexus Superstition via their website, inquiring about placing an order for GX550. Mayra Renoza responded via email that I have to come in person to place the order, and that "in-house" is inquiring about placing an order for GX550. Mayra Renoza responded via email that I have to come in person to place the order, and that "in-house" is the only way they would take an order. I replied that I would be happy to stop by, and asked for confirmation that they would take an order of my desired specs ... to which Mayra responded that they actually dont take any orders on GX550. I cannot tell whether the contradictory information I received reflects a dealership-level issue or Mayra’s individual conduct, but the effect is the same: it pushes customers into the showroom presumably to redirect them to other vehicles. Either way, the interaction undermined my confidence in Lexus Superstition. More

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Had a great experience with Michael. Our on line interaction with Mayra got us over to visit Superstition Lexus first. Our on line interaction with Mayra got us over to visit Superstition Lexus first. More

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I have purchased Lexus vehicles in Canada and the United States ever since I saw the first Lexus add in Scientific American. I have purchase Lexus vehicles on the East Coast and West Coast. I just met the States ever since I saw the first Lexus add in Scientific American. I have purchase Lexus vehicles on the East Coast and West Coast. I just met the most authentic sales team I have met in my travels right here in Superstition Springs AZ. I had just had a sales representative at another dealer in Scottsdale sell a vehicle out from under me by going back on a written promise. I checked with the dealership in Superstition Springs. This dealership got me into the same vehicle I lost out on, 4 days after the other sales group cut my legs out from under me. During the whole processes the dealership in Superstition knew nothing about the previous situation. This dealership did not have all the bells and whistle of the first dealership showroom I went too. The bells and whistles at this dealership were their people at the Superstition. I am an old country boy who got lucky in life and what I found out is that good people always beat out glitz and glamor of a pretty show room. Superstition is a winner dealership. Even though it is an extra 1/2 hour from my current dealership, they won my business. If your looking for a Lexus, I would say, drive an extra mile or two and get to know what real services is like. More

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Josh was actually our salesman and he was very personable and informative in purchasing our Toyota Sport hybrid. and informative in purchasing our Toyota Sport hybrid. More

by Rstone Verified Customer Verified Customer

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Philip Zito is always there to answer my concerns, loaner car waits for me , explains my estimate in detail car waits for me , explains my estimate in detail More

by BARBHERSCHAFT Verified Customer Verified Customer

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Vince was great! Everyone we dealt with was professional and easy to work with. Would definitely purchase from Superstition Strings Lexus again! Everyone we dealt with was professional and easy to work with. Would definitely purchase from Superstition Strings Lexus again! More

by lnmkomaromi Verified Customer Verified Customer

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Del and the team at SSLexus are top notch. Very pleasant and knowledgeable. Highly recommended. Very pleasant and knowledgeable. Highly recommended. More

by Ed Cap Verified Customer Verified Customer

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Your sales person Lorelei recognized my needs and what I am looking for. Then patiently explained the vehicle details. She was very efficient and kind. I greatly appreciate her help. Her manager was very he am looking for. Then patiently explained the vehicle details. She was very efficient and kind. I greatly appreciate her help. Her manager was very helpful in making the decision to buy this vehicle. More

by ananda Verified Customer Verified Customer

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Very professional. Everything done as promised and in a timely manner. Very good deal with the sale. Everything done as promised and in a timely manner. Very good deal with the sale. More

by JON.MacKINNEY Verified Customer Verified Customer

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Car purchase was awesome! The finance manager found me a great rate and my salesperson was awesome The finance manager found me a great rate and my salesperson was awesome More

by kathyhodgescherich Verified Customer Verified Customer

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