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Mayra Neria
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14 Reviews
14 Reviews
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14 Reviews of Mayra Neria
November 27, 2024
Look - the service folks were all great. Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses Front Desk, Jeremy, 100%. Quick service, super polite / friendly, super attentive, super helpful scheduling the Lyft shuttle, etc. I know bonuses / compensation are tied to these ratings so I'm putting 5 stars, but ultimately I wouldn't recommend this service center. The problem is the pricing and overall service quality. Sierra Chevrolet is easily 50% more expensive than even other local Chevrolet dealerships. I typically go to El Camino Real in MPK. They have clear pricing / bundled service specials. Oil change, multi-point inspection, fluid top-off, tire rotation. It cost $156 here, and I've never seen it more that $70 at the other location. I'd guess in today's world MAYBE that's $120 with inflation or whatever. The labor quote of like $250/hr at Sierra is what I think makes the difference. I've never seen a spark plug changeout quoted for $650 before; that's insane. All that said -- for convenience, I was happy to pay the premium -- had business in the area. But this location didn't even inflate my tires to factory-recommended PSI, which I would think is standard. It didn't give a color-coded printout of vehicle parts / assessed quality. I suspect tire rotation wasn't done because the PSI ratings on each tire matched exactly what they were on each wheel when I left it. I received paperwork saying CA law requires that they inflate the tires as well? And for general record: El Camino Real -- cheaper, they also wash the freaking car, which I'd never expected but was a nice touch, and they've never missed something small like inflating tires. More
by c-w
Verified CustomerOther Employees Tagged: Mike Hoffman, Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana , Jeremy
October 07, 2024
very good will return when needed keep up the good work nice and clean area nice and clean area More
by n6pmg
Other Employees Tagged: Mike Hoffman, Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana , Shawn
June 03, 2024
I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! at Sierra Chevrolet. Thank you!!! More
by ChevGuy
Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Tanya Ruiz, Joe Jimenez, Will Cruz, Marvin Orellana
April 30, 2024
This was the easiest and simplest of ways getting my new vehicle. They handled everything and was extremely professional vehicle. They handled everything and was extremely professional More
by SONNY9
Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Tanya Ruiz, Joe Jimenez, Will Cruz, Alfonso Hernandez
April 24, 2024
Fast service, they answer alll my questions, nice and clean dealer definitely I will recommended clean dealer definitely I will recommended More
by MARIAORTEGA76
Other Employees Tagged: Marvin Orellana
January 08, 2024
Simply the best service. Outstanding communication, wonderful amenities, great team. Really appreciate the follow up. Outstanding communication, wonderful amenities, great team. Really appreciate the follow up. More
by grumpetto
Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Joe Jimenez, John Twiford , Jeremy Cesena
January 04, 2024
Oh the team at Sierra Chevy always takes suuuuuuch great care of us. They’re the best! care of us. They’re the best! More
by ChevGuy
Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana
November 26, 2023
After going through a few service representatives. I have found that Tanya Ruiz is the representative to go to. She knows what she is doing and gets things done. I don't have to worry if she is jus I have found that Tanya Ruiz is the representative to go to. She knows what she is doing and gets things done. I don't have to worry if she is just making things up. She knows what she is doing and I highly recommend her. The techs, on the other hand, I question. They seem not to know what they are doing and/or pick and choose which required inspections to perform but they still mark them off as they were checked. There is inconsistencies from one service to the other, which is now starting to worry me. More
by JOHN@ETERNALFLAMEOFLOVE.COM
Other Employees Tagged: Tanya Ruiz
August 01, 2023
Professional and excellent customer service. They were caring knowledgeable and concerned about my safety and willing to go that extra mile to satisfy my automotive needs. They were caring knowledgeable and concerned about my safety and willing to go that extra mile to satisfy my automotive needs. More
by Oscar M. Flores, SR.
Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Tanya Ruiz, Will Cruz, Edwin Cardiel , Tanya Ruiz service department
July 18, 2023
Thank you Tanya for always taking such great care of my vehicle. I’m very happy with the management as well. Very profesional and humble staff. vehicle. I’m very happy with the management as well. Very profesional and humble staff. More
by SarahMafyan
Other Employees Tagged: Mike Hoffman, Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, John Twiford, Will Cruz
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