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Joe Jimenez
Joe Jimenez at SIERRA CHEVROLET OF MONROVIA

Joe Jimenez

Service Advisor

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

4.9
132 Reviews
4.9

132 Reviews

Write a Review

132 Reviews of Joe Jimenez

June 07, 2024

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Employee Rating

Amazing service. Joe was great helping me out letting me know about the services and explained it all. Definitely will come back. More

by jessicahernandez03
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Yes
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Jun 10, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the fantastic review! We are thrilled to hear that Joe provided you with excellent service and a thorough explanation of our services. We appreciate your kind words and look forward to welcoming you back to Sierra Chevrolet. See you soon! Sincerely, The Sierra Chevrolet Team

June 04, 2024

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Joe was really nice and they got the work done. I just wish communication was better. Answer the phone, call back when a message is left. It is so frustrating trying to call and not be able to cont More

by tmbarta
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Yes
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Jun 06, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to leave your feedback. We appreciate your acknowledgment of the great work done by our team at Sierra Chevrolet. Your feedback is crucial for us. Please feel free to contact us at your convenience so we can address this issue and work towards a better experience for you. Sincerely, The Sierra Chevrolet Team

June 03, 2024

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I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! More

by ChevGuy
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Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Will Cruz, Marvin Orellana

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Jun 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review! We are delighted to hear that Joe, Jake, and the team provided you with excellent service at Sierra Chevrolet. We appreciate your feedback and your ongoing support. Please feel free to visit us again or recommend us to others. We look forward to serving you in the future! Sincerely, The Sierra Chevrolet Team

June 01, 2024

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💯 100%,💯 💯 💯……………. :::::::::::::::::::::: good very good very good ………….. 👍 ……..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 very good More

by ERIKAVALLEE1214.EV
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Yes
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Jun 04, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the amazing 5-star rating and the enthusiastic feedback, Erika! We are thrilled that you had such a positive experience with us at Sierra Chevrolet. We appreciate your support and hope to see you again soon. Sincerely, The Sierra Chevrolet Team

June 01, 2024

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I called with questions the next day and did not get a call back. No explanation of service done. More

by A
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No
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Jun 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback. We appreciate you bringing this to our attention. We strive to provide excellent service and communication. If you would like to discuss your experience further, please feel free to reach out to us directly. We value your input and hope to address any concerns you may have. Sincerely, The Sierra Chevrolet Team

May 31, 2024

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Joe took care of this for me and it is very much appreciated. I would recommend using him for all of your needs. More

by PURDYCOOLAC
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Yes
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Jun 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review! We are thrilled to hear that Joe provided you with excellent customer service. We appreciate your recommendation and look forward to assisting you with all your needs in the future. Thank you again for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

May 31, 2024

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Bad customer care . Person use my email and I have asked to be removed from this list and still have not been removed. More

by bdmjem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Terry Quinn, Tanya Ruiz, John Twiford, Will Cruz, Edwin Cardiel, Marvin Orellana

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Jun 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback. We take your concerns seriously and will share them with our team to get this taken care of promptly. If there is anything else you would like to discuss, please feel free to contact us directly. Sincerely, The Sierra Chevrolet Team

May 28, 2024

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I love the friendly atmosphere and knowledgeable service people like Joe. He always makes you feel welcome! More

by Ms. Aguayo
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Recommend Dealer
Yes
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May 30, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your kind words and 5-star rating! We're thrilled to hear that you enjoyed the friendly atmosphere at Sierra Chevrolet and received knowledgeable service from Joe. We appreciate your feedback and look forward to welcoming you back. Sincerely, The Sierra Chevrolet Team

May 25, 2024

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I was taken care of immediately and was out of there in an hour and a half. Very happy More

by NZM
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Yes
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May 27, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for choosing Sierra Chevrolet for your vehicle needs! We are delighted to hear that you had a positive experience with us. We strive to provide efficient service to all our customers and are glad this was the case for you. We appreciate your feedback and look forward to assisting you in the future! Sincerely, The Sierra Chevrolet Team

May 24, 2024

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Took care of my warranty quickly and efficiently while communicating with me through the entire process. My service manager, Joe, was fantastic! More

by JARRIDWHITNEY
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Recommend Dealer
Yes
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May 27, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you, Jarrid, for your positive review and kind words about Sierra Chevrolet! We are thrilled to hear that Joe provided you with fantastic service and efficiently handled your warranty. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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