May Shyne

Cliff was beyond amazing, made the experience very welcoming and smooth. We were always made aware of any updates that were happening. Had a great attitude and made sure we understood everything. Defi welcoming and smooth. We were always made aware of any updates that were happening. Had a great attitude and made sure we understood everything. Definitely was someone great to have and would go back again!! More

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I recently purchased a GLS 450 and had an outstanding experience at Mercedes-Benz of Silver Spring. From start to finish, the level of service was exceptional. I want to give a special shout-out to Chevi experience at Mercedes-Benz of Silver Spring. From start to finish, the level of service was exceptional. I want to give a special shout-out to Chevist Mitchell, May Shine, and Carlos Arias. They went above and beyond to make the process smooth, informative, and enjoyable. Their professionalism, product knowledge, and genuine care for the customer stood out every step of the way. The entire team at the dealership was equally impressive, courteous, responsive, and committed to delivering a premium experience that matched the quality of the vehicle itself. From finance to delivery, everything was seamless. If you are in the market for a Mercedes, I highly recommend visiting Mercedes-Benz of Silver Spring and asking for Chevist. I am thrilled with my GLS 450 and even more grateful for the outstanding service that came with it! Thank you, Raul Vega More

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Cliff understood immediately that I had done my homework and knew what I wanted, and he focused in on finding the right car for me. Couldn't be happier with what he delivered! He knew the car well, and wa and knew what I wanted, and he focused in on finding the right car for me. Couldn't be happier with what he delivered! He knew the car well, and walked thru the features at a pace that was appropriate. I had entered all my info online and received pre-approval for financing. There were some glitches with this info accurately transferring to the paperwork at closing, so a bit of extra time was required to resolve. No big deal, and certainly a systems issue -- completely happy with all the folks in the process. Looking forward to enjoying the new car! More

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Chevist was great throughout the process. I called him a few days before coming in to discuss my needs, and he assisted me from the beginning to the end. Outstanding service and professionali I called him a few days before coming in to discuss my needs, and he assisted me from the beginning to the end. Outstanding service and professionalism. Mercedes Benz of Silver Spring is my go to Mercedes Dealer. May was awesome and handled all my finance needs quickly and efficiently. Friendly, professional and excellent customer service. Hands down my favorite finance manager. More

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Outstanding Car Buying Experience with Mr. Chevist Mitchell at Mercedes-Benz of Silver Spring I recently had the pleasure of working with Mr. Chevist at Mercedes-Benz of Silver Spring, and Chevist Mitchell at Mercedes-Benz of Silver Spring I recently had the pleasure of working with Mr. Chevist at Mercedes-Benz of Silver Spring, and I cannot recommend him highly enough. From the moment I walked in, he was absolutely fantastic—attentive, knowledgeable, and genuinely invested in helping me find the right vehicle. Having just lost my previous car to theft, I was unexpectedly thrust into the car-buying process, a situation that could have been stressful and overwhelming. However, Mr. Chevist made the entire experience smooth and stress-free. He truly listened to my needs and preferences, taking the time to match me with the perfect vehicle. Never once did I feel rushed or pressured—his approach was patient, professional, and thoughtful throughout. What stood out most was his deep knowledge of the inventory and his ability to explain everything clearly and thoroughly. He answered all of my questions with patience and transparency, making sure I felt informed and comfortable at every step. His communication was excellent—clear, straightforward, and always timely—which helped build a strong sense of trust. In a situation where I could have easily felt like just another customer, Mr. Chevist made me feel genuinely valued. His exceptional service transformed a difficult situation into a positive and empowering experience. If you're in the market for a new car, I wholeheartedly recommend reaching out to him—you’ll be in expert hands. More

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Marcello was awesome! He worked to get us our best offer and after the car was bought, he has given us best in class customer service. He worked to get us our best offer and after the car was bought, he has given us best in class customer service. More

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Over all great customer service from the top to bottom. Made an appointment and received call back immediately. Came in for my appointment and drive home in a nice lovely C-300. Made an appointment and received call back immediately. Came in for my appointment and drive home in a nice lovely C-300. More

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I recently had an outstanding experience at Mercedes-Benz of Silver Spring, thanks to Chevist Mitchell. From start to finish, the service was top-notch—professional, attentive, and efficient. Chevist went ab of Silver Spring, thanks to Chevist Mitchell. From start to finish, the service was top-notch—professional, attentive, and efficient. Chevist went above and beyond to ensure a smooth and enjoyable experience, demonstrating deep knowledge and genuine care. I highly recommend him and MB of Silver Spring to anyone looking for exceptional service! More

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From my first internet inquiry to leaving in my new vehicle everything was 5* with this dealership. My Sales Associate Julian Chin was so kind and helpful and made the whole process easy, efficient and vehicle everything was 5* with this dealership. My Sales Associate Julian Chin was so kind and helpful and made the whole process easy, efficient and enjoyable and my new car is absolutely gorgeous. The orientation with Renee was super informative and helpful too. I highly recommend this dealership. More

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Wow, what can I say. I had such an AMAZING experience working with Chevist Mitchell. He made my first Mercedes Benz purchase a day to remember! Thank you so much from the I had such an AMAZING experience working with Chevist Mitchell. He made my first Mercedes Benz purchase a day to remember! Thank you so much from the bottom of my heart! I’m still smiling More

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