May Shyne

Howard is the best Sales person to have on your side. He’s friendly, thorough and just overall an amazing person. He’s made the whole process of buying a car very easy. He’s friendly, thorough and just overall an amazing person. He’s made the whole process of buying a car very easy. More

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Awesome buying experience! I can’t say enough good things about my sales person, Julian Chin. Right from the start, Julian was fantastic! He was kind and friendly, very know I can’t say enough good things about my sales person, Julian Chin. Right from the start, Julian was fantastic! He was kind and friendly, very knowledgeable about the products, patient with me and my many questions, and overall exemplified what exceptional customer service should look like. Most importantly, his professionalism and communication were top notch. Julian was also great in keeping me informed on when I could pick up my car. Julian was the contributing factor in me choosing Mercedes-Benz of Silver Spring and not another local MB dealership. It was a real pleasure working with him and I would highly recommend him. Overall, the sales team at Mercedes-Benz of Silver Spring were awesome and made my overall experience absolutely fantastic. Working with May Shyne, Finance Manager, was great! She made the process incredibly smooth and took the time to explain everything in detail with no pressure. Once we were done, I was very impressed with Renee Malcolm, EQ Ambassador, in going over the car. She was very knowledgeable in the mechanics of the vehicle and attentive in answering my questions. I was appreciative of her patience when I asked her to go over an explanation once again—LOL! She was wonderful. In general, the staff was very helpful, easy to work with and made my entire experience enjoyable. More

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Mr. Chevist Mitchell was an outstanding sales person. He was so pleasant and patient with me. He took a lot of time explaining in detail the whole process, and function of each icon. He even drove me home. was so pleasant and patient with me. He took a lot of time explaining in detail the whole process, and function of each icon. He even drove me home. What an exceptional person. I recommend if anyone is buying a Mercedes Benz to see Chevist at Mercedes Benz of Silver Spring for exceptional service. More

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It was a lucky day when I stopped by at the Mercedes-Benz of Silver Spring and met Chevest Mitchell for the first time to talk about a potential new vehicle. I did go to other Mercedes-Benz leaderships close of Silver Spring and met Chevest Mitchell for the first time to talk about a potential new vehicle. I did go to other Mercedes-Benz leaderships closer to where I live, but when the time (finally!) came to buy a new car I didn’t think twice in driving more than one hour so I could close the deal with Chevest. His professionalism, attention and care surpassed of the any other sales’ person I’ve met in the last few months. I highly recommend him and his teams’ services - you won’t be disappointed! More

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I had the most amazing car-buying experience at Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Julian Chin, my sales representative, was phenomenal! He was attentive, patient, and incredibly knowledgeable about the vehicle options. He took the time to ensure all my questions were answered and went above and beyond to find the perfect car for me. Keith Nichols, the Sales Manager, was equally fantastic. His friendly demeanor and transparent communication made the entire process stress-free. I truly appreciated his willingness to work with me to ensure I received the best deal possible. And a special shout-out to May Shine in finance, who made the final steps of the process seamless. She explained everything clearly and made the paperwork a breeze, which I truly valued. If you're looking for a luxury car-buying experience that treats you like family, Mercedes-Benz of Silver Spring is the place to go! This dealership has an outstanding team that genuinely cares about its customers. I highly recommend Julian, Keith, and May to anyone considering! More

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It was a great experience! Mr. Qin is a very professional dealer and Mercedes-Benz of Silver Spring is aslo perfect. I love my new car! Mr. Qin is a very professional dealer and Mercedes-Benz of Silver Spring is aslo perfect. I love my new car! More

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They are a low pressure operation and were very helpful in finding the vehicle I wanted, at a competitive price in finding the vehicle I wanted, at a competitive price More

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Cliff was great to work with. He answered all my questions, gave me a tutorial on the car and did not pressure me to buy anything. He sold me this car in 45 minutes. Happy custome He answered all my questions, gave me a tutorial on the car and did not pressure me to buy anything. He sold me this car in 45 minutes. Happy customer here! . More

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Julian was very professional, courteous and extremely helpful in the transaction process for purchasing my Certified Pre-Owned E350. He assisted in making sure everything was ready and organized for my helpful in the transaction process for purchasing my Certified Pre-Owned E350. He assisted in making sure everything was ready and organized for my transaction. I flew in from Indiana to purchased the car from Julian. More

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Everything was handled quickly and knowledgeably. This is the dealership I really recommend to my friends and family. This is the dealership I really recommend to my friends and family. More

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