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Maxine .
Maxine . at Gullo Toyota of Conroe

Maxine . | Page 9

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.5
131 Reviews
4.5

131 Reviews

Write a Review

131 Reviews of Maxine .

January 05, 2026

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Employee Rating

Always excellent customer service. Very thorough in their inspections and never try to upcharge me. More

by tabitha.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

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Jan 05, 2026

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 04, 2026

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Employee Rating

Your car wash scratched my car other than that everything was good got me in and out More

by BEEJAYROBERSON96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Andy Ritter, Paula Box

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Jan 05, 2026

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about the condition of your vehicle after the car was done during your appointment with our Service Team. Please contact me at your convenience. I look forward to hearing from you! Best, Maxine Matamoros 936-442-4319

January 04, 2026

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Employee Rating

Fantastic customer service from start to finish, explained in detail wait time and services to my truck. More

by Victor Aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Andy Ritter, Paula Box

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Jan 04, 2026

Gullo Toyota of Conroe responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gullo Toyota of Conroe! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 31, 2025

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Employee Rating

Mr.Kapoor was extremely helpful, and exciting to work with. I love my new Car. Thank you!!! More

by BAEZDELIZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Andy Ritter, Paula Box , salesman - Kapoor

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Dec 31, 2025

Gullo Toyota of Conroe responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gullo Toyota of Conroe! Grant Gullo grantgullo@gullo.net General Manager

December 31, 2025

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Employee Rating

My service person Kenny is great but the wait times are ridiculous with an appointment. The car was not looked at for over an hour. The appointment should guarantee it being serviced upon arrival. Every t More

by MARYJOFRANCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2026

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about the time taken for your previous oil changes done by our Service Team, as well as your experience when trying to utilize our Wi-Fi. Please contact me at your convenience. I look forward to hearing from you! Best, Paula Box Customer Relations Manager 936-442-4318

December 27, 2025

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Employee Rating

Great service. Debbie was very nice to work with and the car was well prepared for our drive out. More

by STACEYHARDEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Andy Ritter, Paula Box

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Dec 27, 2025

Gullo Toyota of Conroe responded

Thanks for sharing your thoughts about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Grant Gullo grantgullo@gullo.net General Manager

December 24, 2025

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Employee Rating

Outstanding service very consistent We only use Gullo Toyota for all of our service needs More

by JEFFB18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

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Dec 24, 2025

Gullo Toyota of Conroe responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gullo Toyota of Conroe to be a positive one. Please don't hesitate to reach out if you need anything else. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 22, 2025

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Employee Rating

Wonderful service! Everyone is friendly and helpful. Service was shorter than expected. Waiting area is comfortable and clean. More

by martinkarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

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Dec 22, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 21, 2025

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Employee Rating

Getting better. Last time they overfilled my crankcase on an oil change by one quart which may cause oil faoming and loss of lubrication. This time they did not ro More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips

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Dec 23, 2025

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about your experience with our Service Department regarding the matter of the oil in your vehicle from a previous visit and a tire rotation during your most recent visit. Please contact me at your convenience. I look forward to hearing from you! Best, Maxine Matamoros 936-442-4319

December 19, 2025

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Employee Rating

Excelente servicio, solo muy larga la espera de tres horas. Ambiente muy satisfactorio y muy limpio. More

by Sonia Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Ritter, Paula Box

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Dec 19, 2025

Gullo Toyota of Conroe responded

Thank you for your feedback about the service and environment at Gullo Toyota of Conroe. We appreciate your patience during the wait time. Our team values your input.

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