Maxine . | Page 10

Great response and updating on progress of repair by body shop. Clear definition of scope required and corresponding with insurance company. shop. Clear definition of scope required and corresponding with insurance company. More

by JENNINGS54 Verified Customer Verified Customer

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For the first time visiting Gullo I was not very happy. I made an appointment ahead of time. Spencer is my service writer but he was at lunch so i was assigned a different person. Had to wait about 5 minut I made an appointment ahead of time. Spencer is my service writer but he was at lunch so i was assigned a different person. Had to wait about 5 minutes before he came. Once he came and took me in he said it will be 2 hours or more. There is a sign in the waiting area make an appointment online and no waiting. When i asked about the sign I dont know. I wasnt given any updates on the work. I sent two text messages nut no answers. I finally saw Spencer I asked to check on my car. He gsve me an update. Finally the guy who wrote the order came and told me from afar the csr was ready and he walked away. If I come back and dont get Spencer I will leave. More

by WHITESLWHITE Verified Customer Verified Customer

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My experience is always amazing. Kenny is the best!! I have been going to Gullo and I wouldn’t take my service anywhere else. Kenny is the best!! I have been going to Gullo and I wouldn’t take my service anywhere else. More

by BLKLM Verified Customer Verified Customer

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Excellent services as always. The service department has kept me coming back to Gullo for the past 5 or 6 cars I’ve owned. My current car now has 142,000 plus miles and I’ll be The service department has kept me coming back to Gullo for the past 5 or 6 cars I’ve owned. My current car now has 142,000 plus miles and I’ll be trading it in for another new one ion the near future (all cars we’re bought new) they are the best of the best! More

by JCCONKRIGHT Verified Customer Verified Customer

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I am pleased with each visit I have at Gullo Toyota. They always take care of my needs and treat me like family when I’m there. They always take care of my needs and treat me like family when I’m there. More

by KACYTONKERY Verified Customer Verified Customer

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Always works hard to make sure that I get my vehicle fixed in and out as quick as possible. Thank you for all your help. fixed in and out as quick as possible. Thank you for all your help. More

by DHI Verified Customer Verified Customer

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I recently had the front wheel bearings and rear brake pads replaced on my 2015 Toyota Highlander. I chose to have these services performed at Gullo Toyota-Conroe because Gullo has reputation for treating pads replaced on my 2015 Toyota Highlander. I chose to have these services performed at Gullo Toyota-Conroe because Gullo has reputation for treating their customers like family and doing work honestly. Unfortunately, the service performed on my vehicle was not done properly and felt unsafe to drive. I informed Maxine Matamoros about the issue and she immediately had the issue taken care of. I received excellent service from start to finish by Maxine. She respectfully listened to my concerns in a kind professional manner. Maxine is definitely a valuable asset to Gullo Toyota and Gullo Toyota is fortunate to have her. More

by Joshlean Verified Customer Verified Customer

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The hole transaction was really easy, everyone was friendly and they really helped us to get what we wanted friendly and they really helped us to get what we wanted More

by ENDER.ESPINA Verified Customer Verified Customer

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I had a very satisfied experience- every employee I had dealings with were all super helpful and very knowledgeable and friendly! Thanks bunches 😁 dealings with were all super helpful and very knowledgeable and friendly! Thanks bunches 😁 More

by TEXASCANDY87 Verified Customer Verified Customer

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went in for regular maintenance appointment. was told tires would be rotated but they were not. this is very inconvenient as i will have to drive back to the dealership for another appointment was told tires would be rotated but they were not. this is very inconvenient as i will have to drive back to the dealership for another appointment to get the tires rotated. this is a simple task and is important to do at each maintenance cylce. More

by MMCCRAW22 Verified Customer Verified Customer

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