Max Milholland | Page 2

Horrible sales tactics, borderline illegal the way they hold you there trying to make a deal after you’ve clearly said no. They take your keys then claim they can’t find them. The service department is hold you there trying to make a deal after you’ve clearly said no. They take your keys then claim they can’t find them. The service department is even worse. Had an appointment and still sat there for two hours. Had to demand my vehicle back and left without them ever looking at it. They owed me stuff per our contract and I ended up buying the parts and fixing it myself. Lost a day of work and $165. More

by LOVINGOODADAM Verified Customer Verified Customer

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Max was great but the finance guy was not looking out for my best interest. Trying to put the after market wrap on my truck for $1800 even after I said I didn’t want it and trying to make it seem like my pay my best interest. Trying to put the after market wrap on my truck for $1800 even after I said I didn’t want it and trying to make it seem like my payment would go up if I didn’t get it. Saying a bunch of things that didn’t make sense and then he gets another guy to come and gives me the quote without it and dropped the payment to were I wanted it. The Salesmen Max I liked not pushy but his finance team almost lost him the deal. More

by WILSONHUNTER5 Verified Customer Verified Customer

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Love to see the reviews come in and it really helps to see the feedback see the feedback More

by Patty cake Verified Customer Verified Customer

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I had a great experience at Jerry Hunt in Lexington. My salesman, Max, was extremely nice and helpful. I test drove a couple of trucks and never felt rushed or pressured. Everyone I dealt with there was My salesman, Max, was extremely nice and helpful. I test drove a couple of trucks and never felt rushed or pressured. Everyone I dealt with there was polite and professional, which made the whole process smooth. I arrived in the afternoon and by 6 PM I was driving away in my new vehicle. Overall, it was a fantastic day and I’d highly recommend Jerry Hunt and Max to anyone looking for a new ride. More

by BHUMP24 Verified Customer Verified Customer

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I will have to say this has been the best vehicle experience I have ever had in my 37 years of car buying my son bought his truck 1 week I went with him to pick it up not even looking for a vehicle a experience I have ever had in my 37 years of car buying my son bought his truck 1 week I went with him to pick it up not even looking for a vehicle and left with me a new truck. Great Salesman in Max and everyone from the front to the back is great. 5 stars all the way. More

by PRIM.DANNY Verified Customer Verified Customer

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Very easy to deal with. Max Millholland was easy work and very responsive to our questions. Max Millholland was easy work and very responsive to our questions. More

by CARLINJ Verified Customer Verified Customer

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Prompt service at the door. Max was great, positive experience overall. I'm enjoying my new car. Max was great, positive experience overall. I'm enjoying my new car. More

by CHRISLISALOCK Verified Customer Verified Customer

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Max Milholland was great Although he was young and not as experienced as other salesmen but, I am glad our paths crossed. I rate him as SUPERIOR as he was polite and very helpful and did what he was supposed experienced as other salesmen but, I am glad our paths crossed. I rate him as SUPERIOR as he was polite and very helpful and did what he was supposed to do. I DID NOT particularly like nor care, for how he was treated by more Senior staff. No one should be talked down to or belittled, especially in front of customers and/or potential buyers. Although they were Senior staff, I would NOT recommend or refer any family or friends to the individuals (3) that I personally witnessed not treating staff (Max) as a basic human being. While everyone has to learn their role and the process of car buying/selling, there is a way to teach professional lessons without demeaning another with showing basic human common courtesy and decency. This dealership had what I was looking for and was pleased with my purchase. I do believe all staff especially Senior staff can benefit from a personalized ongoing training in Customer Service, to include respect for the individual , for customers as well as supporting team members within the dealership. An additional training that would be beneficial is know your audience (how to conduct ones self) model structure. More

by ANNETTEMILLER1970 Verified Customer Verified Customer

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