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Max Brodbeck
156 Reviews
Dealership Experience
28 yrs, 3 mos
Industry Experience
30 yrs, 2 mos
156 Reviews
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156 Reviews of Max Brodbeck
April 11, 2019
On time, as promised, issued fixed. No waiting at drop off and through the service advisors in less than 5 minutes. Promised to repair A/C within 3 to 3 1/2 hours. Offered the shuttle, No waiting at drop off and through the service advisors in less than 5 minutes. Promised to repair A/C within 3 to 3 1/2 hours. Offered the shuttle, but I decided to wait. Repair was made as promised and the A/C is working. Thanks Carl. More
by Dave
April 11, 2019
Early oil change Wow… These guys open at 6 AM I was in and out before seven and on my way! Thanks Kay Honda for the outstanding service… You guys rock! Wow… These guys open at 6 AM I was in and out before seven and on my way! Thanks Kay Honda for the outstanding service… You guys rock! More
by Honda2018
Other Employees Tagged: Joseph Budner, Mickey Hughes, Tiffany Wessel , Ramon Rosius
April 10, 2019
Servicing of my front brakes I was told to expect my wait time to be 1.5-2 hours. Was done in 1 hour. Service rep. was great plus was able to take advantage of online special th I was told to expect my wait time to be 1.5-2 hours. Was done in 1 hour. Service rep. was great plus was able to take advantage of online special that was a graduated discount based on total cost of repair job. Prior to completion, he explained additional rear brake work that is recommended on a future visit. Checkout was speedy, too. More
by MVG78
April 06, 2019
Excellent experience. Completely solved the problem. I had a problem with my brakes. I was told it was my fault with which I will not argue. I did have this problem since I purchased the car and failed I had a problem with my brakes. I was told it was my fault with which I will not argue. I did have this problem since I purchased the car and failed to have it checked out when I should have. Through the time I owned the car I repeatedly took it to Honda Universe in Lakewood, since it was closer to my home, for repair. Through the years several attempts were made to repair the vehicle including replacing the front brakes. Problem still not solved. Finally I brought it to DCH Honda in Eatontown. Problem was diagnosed and solved in one day. I feel I have a new car. Repair also included new front brakes to replace the ones installed at Lakewood 6 months ago. The service I received was excellent and I will be returning for future service. More
by janwink
Other Employees Tagged: Scott Wendling, Joseph Budner, Mickey Hughes , Mark Clifton, Amy Crines-Szymanski, Carolyn Iandoli, Mark Kamatoy, Art Smith, MaryCae Vignolini
March 31, 2019
Happy Thanks dch Kay Honda, you guys were great I always come here for service and buy all my cars here! I would defiantly recommend Andres! Thanks dch Kay Honda, you guys were great I always come here for service and buy all my cars here! I would defiantly recommend Andres! More
by Cody43
Other Employees Tagged: Andres Espinosa
March 30, 2019
Honda service As always I am very happy with courtesy and professionalism at this Honda service.Highly recommended!!!Very kind stuff that knows to do the right thin As always I am very happy with courtesy and professionalism at this Honda service.Highly recommended!!!Very kind stuff that knows to do the right thing at the right moment. More
by Bpg13
Other Employees Tagged: Joseph Budner, Mickey Hughes , Carlos Acosta, Pat Connelly, Ramon Rosius
March 26, 2019
Welcoming, Comfortable and Clean, Great Coffee Trust Max Brodbeck to tell me all I need to know and provide checklist of vehicle performance areas, before I make decision to add any repairs to my s Trust Max Brodbeck to tell me all I need to know and provide checklist of vehicle performance areas, before I make decision to add any repairs to my service as well as time it will take. Waiting area clean, comfortable, with great coffee. Always satisfied with the service. More
by Judy L
March 16, 2019
The service rep. My service rep, Max was over the top excellent. He was spot on in all areas: my concerns, costs, my time, vehicle repair or sale of vehicle? Vehicle f My service rep, Max was over the top excellent. He was spot on in all areas: my concerns, costs, my time, vehicle repair or sale of vehicle? Vehicle fixed. I’m keeping it. Thx DCH Honda and Nax More
by Dunphy,tom3
Other Employees Tagged: Ted the shuttle driver??
March 15, 2019
Honda passenger air bag recall They took me first thing in the morning as scheduled and was finished right on schedule. Comfortable waiting area and friendly professional staff. G They took me first thing in the morning as scheduled and was finished right on schedule. Comfortable waiting area and friendly professional staff. Great experience More
by Jpmarczak
March 09, 2019
Service My service was a recall and it was done when promised. The service advisor who handled my service was great and his follow up was spot on. I will alw My service was a recall and it was done when promised. The service advisor who handled my service was great and his follow up was spot on. I will always bring my car back to them More
by Les1104
Other Employees Tagged: Joseph Budner, Mickey Hughes , Maria Calabrese, Ramon Rosius
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