Mauricio Mosquera | Page 10

I am a long time customer of Millenium Honda and have been given excellent services. been given excellent services. More

by jeanfritzsalnave Verified Customer Verified Customer

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very nice service, I recommend this place Rodolfo is a very nice and helpful seller. very nice and helpful seller. More

by Joanna.kiraga Verified Customer Verified Customer

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Dealer was excellent, there were able to help us in the best way possible. Thanks to them I got my new car. best way possible. Thanks to them I got my new car. More

by CAROLTURCIOS57 Verified Customer Verified Customer

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Franklin Toribio was extremely helpful and very knowledgeable. He was able to answer all questions and explained everything clearly. It is because of Franklin that I continue to purchase from Mille knowledgeable. He was able to answer all questions and explained everything clearly. It is because of Franklin that I continue to purchase from Millennium. More

by rsstone.1 Verified Customer Verified Customer

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Juan is the best. Last name Nunez I never met such a humble kind Salesperson never pushy kindhearted willing to work with you. He has the ability to get job done and Last name Nunez I never met such a humble kind Salesperson never pushy kindhearted willing to work with you. He has the ability to get job done and whatever timeframe you are working with. I would recommend anybody to go see Juan. I am the second one in my family who has bought a car from him in less than two months. More

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The sales representative, Adeleke Osinuga I interacted with was patient, professional, and courteous. He was very informative. with was patient, professional, and courteous. He was very informative. More

by kciceron23 Verified Customer Verified Customer

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Franklin un vendedor con mucha experiencia y amable a la hora de negociar un vehículo hora de negociar un vehículo More

by JULIOV510 Verified Customer Verified Customer

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The salesperson, Ramone, was a breathe of fresh air and very helpful. He was very patient, clear, and gave a good car buying experience. very helpful. He was very patient, clear, and gave a good car buying experience. More

by randitudyjones Verified Customer Verified Customer

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Juan did a great job. I was a little frustrated with financial department. Slow to respond to questions I was a little frustrated with financial department. Slow to respond to questions More

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Looking to trade in my Lexus for a pre owed Pilot, I was recommend to go to Millennium Honda after a horrible experience at the Manhassett Honda. My salesman- Wilber, and the Manager Matt were absolutely recommend to go to Millennium Honda after a horrible experience at the Manhassett Honda. My salesman- Wilber, and the Manager Matt were absolutely amazing. From start to finish they were helpful, supportive, patient, understanding, & ultimately the only reason I stayed with this dealership after the following incident with their GM. I put a $500 deposit to hold the car to pick up the following Sunday. I called the Friday prior to find out how much I owe & was told a number to have my bank check created with. After waiting 5 HOURS- Upon signing my paperwork, that was also all signed by Honda, I was told a different # that I owed. When I questioned, it was realized that Millennium honda had my initial deposit incorrect. This issue was brought to their GM- Mauricio. Instead of taking accountability for their oversight, which wouldn’t have been a problem for me- accidents happen & I would have had no problem paying the almost $3500 difference, Mauricio went on a misogynistic tirade in front of my fiance & ultimately expressed that it’s my fault and I should have saw the discrepancy. He bullied me, degraded me, and made me feel inferior as he consistently interrupted me while I was speaking, told me I can “pay or I don’t get the keys” told me he will cut my registration & not provide a title- & so on & so forth. One discount I had was because my father is a fallen officer, after describing why I thought a number was a certain way due to this discount, Mauricio went on to tell me, (after my fiancé continuously was advocating for me, sticking up for me, questioning the stories were being told- he ultimately questioned him about a customer service standard) that he’s a father of 2 which is beyond inappropriate and disheartening to tell a 28 year old woman who just expressed to you her father passed away. All in all, he treated me absolutely disgusting. Made me feel less than, & made my car buying experience horrible. I drove away in my new car crying. I elevated this to corporate but was disappointed to hear that they let all issues be handled in house. I hope he is held accountable & responsible for what he had done to me, sad to read I’m not the first who has been treated this way by him. DO NOT DO BUSINESS WITH HIM!!! More

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