Matthew Rivera (in Sales)
Matthew Rivera (in Sales) at DCH Wappingers Falls Toyota
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Matthew Rivera (in Sales)

Sales Consultant

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.4
40 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

4.4

40 Reviews

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40 Reviews of Matthew Rivera (in Sales)

April 05, 2025

Dealership Rating
Employee Rating

He was very upfront and disclosed all important terms conditions and information in a very professional manner and handled my transaction with the utmost precision and accuracy. A pleasure to work with a More

by PETEMANNESE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience and that everything was handled with professionalism and care. It was a pleasure working with you, and we truly appreciate your trust. If you need anything else in the future, don’t hesitate to reach out!

May 04, 2024

Dealership Rating
Employee Rating

The sales department worked very hard to get this deal happen. The service department is very difficult to get a hold of , even with learning voice mail More

by RMATTHEWS2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2024

DCH Wappingers Falls Toyota responded

Thanks for the feedback! We're glad our sales team worked hard. We apologize for any service department communication issues. We'll improve this. Let us know if you need anything else!

March 22, 2024

Dealership Rating
Employee Rating

Mike Newsham was verry professional and met my needs . Mike made the process smooth and I will recommend this dealership to my friends and family. More

by TONYTONENYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Newsham

Mar 22, 2024

DCH Wappingers Falls Toyota responded

Mike Newsham is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

January 05, 2024

Dealership Rating
Employee Rating

I had the opportunity to work with a wonderful team on New Years weekend. Matthew my sales rep with assistance from Tom, right on through to the finance manager were all friendly, helpful, accommodating, More

by LSMITH38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2024

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Matthew and Tom provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

December 05, 2023

Dealership Rating
Employee Rating

The salesman, Matthew was wonderful and I would recommend asking for him if interested in a Toyota. I feel I got a very good price More

by DANSULL_1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy

Dec 05, 2023

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Matthew provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

November 05, 2023

Dealership Rating
Employee Rating

My Sales Rep Matthew was totally awesome, ie. , personable, intelligent and very helpful from the beginning to the end, which included going over the technical aspects of the new car. I've had a n More

by TOPDOC60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 05, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We are glad to know that Matthew has been so helpful with your needs over the years.

October 12, 2023

Dealership Rating
Employee Rating

I was somewhat pleased with this dealership, but not entirely. There were many issues with regard to operating this new vehicle that were left unexplained. But at least I have a phone number to call w More

by RUSSOUTDOORS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Robert Goldberg , Don't know who in Mgmt. Dept handled my transaction

Oct 13, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 23, 2023

Dealership Rating
Employee Rating

Sales man Mathew Rivera was AWESOME Went above & beyond, professional, Kind Respectful. I Brought two cars from him. He gave me the same treatment both times just amazing The finance manager, Jaime Garcia More

by CIC0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime GarciaMuniz , Jamie Garcia (finance manager)

Jul 23, 2023

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Mathew Rivera and Jaime Garcia provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

July 16, 2023

Dealership Rating
Employee Rating

Was my first time there Matt the salesmen was extremely polite as was the finance manager.Im from Massachusetts and refused to pay balises and others extreme rip of DOC fees which led me out t of state it More

by RICH_DUPONT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime GarciaMuniz

Jul 16, 2023

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Matt and our finance manager provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

July 06, 2023

Dealership Rating
Employee Rating

My son fell in love with a car there mind u he is 18, I went there to help him purchase the day after I looked up the same car to take notice that the cars are almost 7,000 less then what we got scammed fo More

by TRACIBAKAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dylan Abell

Jul 10, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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