Matthew M.
Matthew M. at Vision Hyundai Henrietta Rochester
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Matthew M.

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.7
145 Reviews

Dealership Experience

5 yrs, 3 mos

4.7

145 Reviews

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145 Reviews of Matthew M.

November 05, 2024

Dealership Rating
Employee Rating

Evan is a fantastic salesman and a true asset to Vision Henrietta. He went above and beyond to make Linda and I satisfied that we got a very fair deal. More

by gtreviso.treviso
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

November 03, 2024

Dealership Rating
Employee Rating

Matthew M. is very dishonest. Last month she came in for a NY state inspection appt. & upon checking in was asked it my husband’s vehicle has tinted windows. Ma More

by JULIE38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 03, 2024

Dealership Rating
Employee Rating

Transparent and fast service, would recommend. Very professional and friendly staff, kept me informed about my car’s condition. More

by jacobwang007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 26, 2024

Dealership Rating
Employee Rating

Mathew is one of the best service advisors I have ever had the pleasure working with very professional More

by Army guy 10005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 25, 2024

Dealership Rating
Employee Rating

Very easy to work with. Both the finance department and service department were able to assist me in a swift manner. More

by Danny Keirsbilcj
Recommend Dealer
Yes

October 25, 2024

Dealership Rating
Employee Rating

I have had great experiences in services and cars bought when at Hyundai Henrietta. Thanks More

by SSTETTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 23, 2024

Dealership Rating
Employee Rating

The customer service of the service dept. is always excellent. They are very friendly and helpful. More

by TANYA_HAMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 19, 2024

Dealership Rating
Employee Rating

Great service had to wait 1 hr for oil change but they were busy ….. great service More

by wrochrat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

October 19, 2024

Dealership Rating
Employee Rating

Matthew Melino was amazing. He is efficient and knowledgeable. He is a young talented man with a good head on his shoulders. My visit was exceptional and the rest of the team More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 18, 2024

Dealership Rating
Employee Rating

I am now driving my third car purchased from Vision Hyundai Henrietta. They have all been wonderful vehicles. The service department at Vision is exceptional. They do good work, and don’t try to sell m More

by JFISHER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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