Matthew Lagares
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
215 Reviews
Write a Review215 Reviews of Matthew Lagares
January 02, 2026
I went in to get my car serviced November 2, 2025. My car was present at the shop until January 2, 2026. When trying to get in contact with Felipe Service advisor, barely respond with any updates or c My car was present at the shop until January 2, 2026. When trying to get in contact with Felipe Service advisor, barely respond with any updates or concerns of the vehicle. I told him everything was wrong with my car upon dropping it off, but yet no oil change didn’t examine the front end still shaking while driving I always have a great time and experience When dealing with this particular dealership. but this time was a lot different. The service time was ridiculous. The response times to my concerns was totally ridiculous and I would not recommend anyone to service advisor. Felipe. I totally believe that he’s a great guy, but I just was the wrong customer I could be wrong, but that’s how I feel More
Other Employees Tagged: Carlos Blanco, Felipe Francisco, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean, Shauna Davis, Alejandro Diez, Carlos Rodriguez
December 18, 2025
They are very good service thank you very much . all the time there helping all the customers all the time there helping all the customers More
Other Employees Tagged: Anthony Tamarit, Christian Povsic, Carlos Blanco, Alejandro Diez
December 02, 2025
Muy buena atencion , muy rapida y excelente servicio, el staff muy atento a cualquier preocupacion, todo excelente staff muy atento a cualquier preocupacion, todo excelente More
Other Employees Tagged: Carlos Blanco, Jose Lopez, Hugo Monterroso, Paula Bean, Shauna Davis
November 18, 2025
Profesional service and excelente attencion to customer no waiting time for line sercice and good price no waiting time for line sercice and good price More
Other Employees Tagged: Miguel Obregon, Felipe Francisco, George Ruiz, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean
October 11, 2025
Brought both my Ram Pro masters. Helped me with exactly what I needed and helped me save money and even included some items with the Mopar service option. My vans are the bread and b Helped me with exactly what I needed and helped me save money and even included some items with the Mopar service option. My vans are the bread and butter of the company. Glad I was able to get them serviced with no issues. Thank you Kendall DCJR team. More
Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Felipe Francisco, George Ruiz, Jose Lopez, Hugo Monterroso, Lazaro Varas, Evan Starr
September 24, 2025
Todo bien y un excelente servicio el personal muy profesional y muy buen trato muchas bendiciones profesional y muy buen trato muchas bendiciones More
Other Employees Tagged: Jose Abreu, Miguel Obregon, Carlos Blanco, Felipe Francisco, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean, Shauna Davis
August 31, 2025
Hugo is one of the best knowledgeable service advisor. I have met in my 20 years of experience very attentive super customer friendly. I wish every advisor can be like Hugo. He answers the text messages i I have met in my 20 years of experience very attentive super customer friendly. I wish every advisor can be like Hugo. He answers the text messages in a manner timeframe. Very helpful. Out of all the Dodge dealers I’ve been to this is the only one with a decent service and great ad advisor. More
Other Employees Tagged: Anthony Tamarit, Carlos Blanco, Felipe Francisco, Jose Lopez, Hugo Monterroso, Lazaro Varas, Jorge Del Pino, Paula Bean, Shauna Davis
August 23, 2025
I recently had an oil change done and the service was exceptional. The staff treated me like family, making the experience truly enjoyable. To top it off, they offered complimentary coffee and snacks whi exceptional. The staff treated me like family, making the experience truly enjoyable. To top it off, they offered complimentary coffee and snacks while I waited. I highly recommend this place to anyone looking for excellent service, as it's clear they've hired a team that strives for excellence. More
Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, George Ruiz, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis
July 31, 2025
Excelente servicio, personal amable, atento y muy profesional, me realizaron muy bien los servicios que necesitaba mi carro profesional, me realizaron muy bien los servicios que necesitaba mi carro More
Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Jose Lopez, Hugo Monterroso, Jorge Del Pino, Paula Bean, Shauna Davis

