To say Matthew Haiken is an innovator would only scratch the surface. Building on the dealership Leonard Haiken founded, Matthew has continued his father's commitment to customer service while modernizing the way Prestige Volvo sells cars. He recognizes the importance of online market structure and has overseen the exponential growth of the dealership since he took over. Prestige Volvo under Matthew's direction has won the notable President's Club award every year since 2006. Last year, Prestige Volvo became the #1 Volvo Dealership in the country. Although it was his vision that helped nurture such explosive growth, Matthew always brings the focus back to his clientele. As Matthew puts it, "There's no such thing as no. If the client wants it, they'll get it." This commitment to his customers has led to Prestige Volvo and Matthew Haiken's continuing success as a leader in the automotive industry.
Read moreDealership Experience
21 yrs, 1 mo
Industry Experience
21 yrs, 1 mo
238 Reviews
Write a Review238 Reviews of Matthew Haiken
January 01, 2022
Dealing with Matt (owner) and Ryan Wasik was one of the easiest experiences buying a vehicle. In the end we ended up getting an XC40 and the new EV Polestar. Fast, extremely fair and east to deal with pre easiest experiences buying a vehicle. In the end we ended up getting an XC40 and the new EV Polestar. Fast, extremely fair and east to deal with pre and post purchase. Ryan has been there for any questions. And the polestar 2 is amazing!!!! Go see Ryan and jump in one! More
Other Employees Tagged: Ryan Wasik
October 13, 2021
SUPERB SERVICE ! KUDOS TO JAY EACH TIME AND EVERY TIME: I am a Volvo owner for the last 20 years with 7 purchases and currently owned S60 & XC90 still servicing at Prestige. Drove all models over TIME: I am a Volvo owner for the last 20 years with 7 purchases and currently owned S60 & XC90 still servicing at Prestige. Drove all models over the years. Ron, Tina & Pat always cut & paste my information and Matt just gave the okay whatever they finalize for me. Once I leave the parking lot, it's always in Jay's hands. I gave my mileage to Service advisors (Recent one was Tami). They get my signature & credit card and Andy do all magic touches on my car most of the time. Big kudos to JAY for keeping me as a satisfied prestige customer over the years. Never say NO even if the answer is NO. But always accommodate me, so I have the confidence to park my car at prestige service lot at any time of the day. Thank you all for the great service and support you are providing me as a prestige family member and I am so proud of all of you and your super guaranteed service each time & every time. More
Other Employees Tagged: Pat Masone, Jay Rosen, Bob Knott, Andy Mucci, Tina Bilokin, Ron Landstrom, Ana Paula Lavoura , Tami, Service Advisor
June 19, 2021
The quality of work is the best bar none at the East Hanover Prestige Volvo. The service department has always given me the red carpet treatment no matter where I was when an issue arose with my old Vo Hanover Prestige Volvo. The service department has always given me the red carpet treatment no matter where I was when an issue arose with my old Volvo. I would not take my vehicle anywhere else. More
Other Employees Tagged: Pat Masone, Jay Rosen, Patricia Sommerville, Lindsey Mastroianni, Bob Knott, Andy Mucci, Tina Bilokin, Ron Landstrom , PJ Lee
April 20, 2021
I found the process of leasing the Volvo VC 60 at Prestige to be a pleasant experience. Ron is knowledgeable about the differences between the different levels of VC 60 and helped us to select the mo Prestige to be a pleasant experience. Ron is knowledgeable about the differences between the different levels of VC 60 and helped us to select the model that fits our needs. Ron is patient and through giving the feeling of assurance that we are in good hands. More
Other Employees Tagged: Ron Landstrom , Lindsey
February 07, 2021
Great service and a pleasure to deal with. This is now my 6th Volvo at prestige and it gets easier and better each time. Wouldn’t shop anywhere else. Patrick did a great job with the latest sale. Highly reco 6th Volvo at prestige and it gets easier and better each time. Wouldn’t shop anywhere else. Patrick did a great job with the latest sale. Highly recommend More
Other Employees Tagged: Pat Masone, Patrick Beauford
January 28, 2021
Prestige continues to deliver outstanding sales and service after my 4th Volvo. The sales experience is seamless without pressure. They are very well equipped to provide a safe sales environment due to service after my 4th Volvo. The sales experience is seamless without pressure. They are very well equipped to provide a safe sales environment due to Covid-19. More
Other Employees Tagged: Jay Rosen, Jake Hughes, Michael Oscata
June 24, 2020
Professional and easy to work !!! I recently leased my 5th car with Prestige Volvo. The team did an outstanding job . The overall experience has been very good at this dealership. I recently leased my 5th car with Prestige Volvo. The team did an outstanding job . The overall experience has been very good at this dealership. More
Other Employees Tagged: Pat Masone, Lindsey Mastroianni, Ron Landstrom
May 28, 2020
Above and beyond expectation! Let me start off by saying that the car buying experience I received at Prestige Volvo was by far the most enjoyable and easy car purchase I’ve ever h Let me start off by saying that the car buying experience I received at Prestige Volvo was by far the most enjoyable and easy car purchase I’ve ever had. The level of professionalism provided by both Mathew and Tina impressed me every step of the way throughout the buying process. Prestige Volvo has not only earned my lifetime loyalty, I am now confident in recommending them to both my family and friends as a trustworthy corporate business. More
Other Employees Tagged: Tina Bilokin
April 21, 2020
This our 4th car purchased from Prestige. We keep returning due to the sales and service department’s extremely professional and courteous staff. A special shout out to Tina Bilokin for outstanding returning due to the sales and service department’s extremely professional and courteous staff. A special shout out to Tina Bilokin for outstanding salesmanship. More
Other Employees Tagged: Jay Rosen, Patricia Sommerville, Lindsey Mastroianni, Bob Knott, Tina Bilokin, Jake Hughes, Patrick Beauford , Deena Simmons
April 20, 2020
Very professional, just as expected from a luxury brand I have always had a fantastic experience with Prestige Volvo. Last week I got my second car from them, the 2020 XC60 and this time, I got everything d I have always had a fantastic experience with Prestige Volvo. Last week I got my second car from them, the 2020 XC60 and this time, I got everything done without having to travel to the dealership, except for picking up a car and signing paper work, and that only took me 15 minutes! The whole process of making a deal was hassle-free and everyone responded to my questions really quickly. Ronnie and Tina were very quick to respond whenever I had any questions. I'll be back in 3 years when my lease is up. More
Other Employees Tagged: Lindsey Mastroianni, Tina Bilokin, Ron Landstrom, Jake Hughes

