Matthew Haiken | Page 23

Matt Haiken went above and beyond for the smoothest car buying experience I've ever had. Through a couple of phone calls, he was able to get me out of my old volvo lease and into a new one. Upon delivery, buying experience I've ever had. Through a couple of phone calls, he was able to get me out of my old volvo lease and into a new one. Upon delivery, Joel was the man. He knows the mp3 system and technology like no other, and explained everything about the car in great depth. They both got me in and out of delivery in under an hour. Really great experience, would highly recommend this dealership for their customer service. More

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Phenomenal experience. Incredible show room and professionalism amongst all members of the team. A truly pleasureable and rewarding shopping experience. This was my first experience at Prestige and professionalism amongst all members of the team. A truly pleasureable and rewarding shopping experience. This was my first experience at Prestige and I hope that it was the beginning of many more to come. More

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We just purchased our third Volvo from Prestige Volvo because of their consistently excellent quality of customer service and a deal we couldn't resist! Matt gave us specific details regarding the S80 3 because of their consistently excellent quality of customer service and a deal we couldn't resist! Matt gave us specific details regarding the S80 3.2 compared to the T6, arranged a test drive within minutes and provided us with alternatives regarding use of the rebates offered and the 0% financing promotion. We received a fair value for our trade-in. Joel showed us the various features within the vehicle and provided a tutorial regarding functions. Within two hours we were driving off the lot with our new Volvo S80! Thank you, Prestige, for another great experience! Bernadette and Jim Flaherty More

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I have been a Volvo S60 lessee for 3 years. With my lease expiring within a month I returned to Prestige to consider a new Volvo having shopped extensively for Audi A4, Volkswagen CC, & Infiniti G37, a lease expiring within a month I returned to Prestige to consider a new Volvo having shopped extensively for Audi A4, Volkswagen CC, & Infiniti G37, all of which were comparable or lower priced vehicles when compared to the S80. No other dealer came close to Prestige as Matt Haiken, the sales manager put together an absolutely unbeatable deal resulting in my new lease for a top of the line S80! I now pay less for the S80 than I did for the S60 and he could not have been more professional, friendly and considerate. I still do not know how it was possible. What would normally be a stressful negotiation became a deal that was impossible to walk away from. He went beyond expectation to negotiate with my leasing company to purchase my S60 well below my lease buyout giving me the benefit of his better tradein price to lower my capital cost reduction 90%. He worked all angles to get me a the car. I've been extremely satisfied with service in the past and would highly recommend Prestige to everyone. I am 65 this week having decades of experience with car purchases. I am most impressed with this dealer. June 28, 2010 More

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By far, this was the BEST major purchase (including non-car) event we have ever experienced! Everyone associated with this dealership treated us royally! No question went unanswered. And, any question non-car) event we have ever experienced! Everyone associated with this dealership treated us royally! No question went unanswered. And, any question was answered patiently, professionally and knowledgably, giving us complete confidence in this new car purchase. I feel we have made new long term friends at Prestige Volvo. We would recommend this dealership without hesitation to anyone interested in purchasing a Volvo. Thank you for a wonderful experience. The Coopers More

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I recently acquired a 2011 C 70. Everyone at Prestige was both professional and courteous. Matt, the General Manager was helpful in closing the transaction. Delivery of the vehicle went smoothly. The vehic both professional and courteous. Matt, the General Manager was helpful in closing the transaction. Delivery of the vehicle went smoothly. The vehicle was clean, both on the inside and outside. Joel went through all the features including the navigation system, explaining all the features and controls. When i call the next day with a question, i received a prompt reply. A few days after delivery, i received a call from Matt inquiring as to how i liked the vehicle. The dealership's receptionists are friendly, courteous and efficient. I would strongly recommend Prestige Volvo to any prospective customer. More

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I had a great experience purchasing my S80 from Prestige Volvo. I had the pleasure of working with GM Matthew Haiken, who was extremely professional and knowledgeable and spent the time and attention with Volvo. I had the pleasure of working with GM Matthew Haiken, who was extremely professional and knowledgeable and spent the time and attention with me to ensure I found a vehicle that I would love driving! I was first impressed by Prestige when I dealt with the service manager, Jay Rosen. He is excellent and always available to answer questions when I brought in my car for service. Everyone at the dealership is very helpful and I would highly recommend Prestige Volvo. More

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This is my third purchase from Prestige Volvo in 24 months. They always make the process 100% transparant. I have dealt with the GM Matthew and he treated me with honest and sincerety. In addition, he months. They always make the process 100% transparant. I have dealt with the GM Matthew and he treated me with honest and sincerety. In addition, he personally picks up my vehicles when it is time for service and drops a loaner vehicle in my garage. I highly recommend Matthew and the Prestige Volvo team to anyone in the tri-state area looking for a Volvo. More

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My family has purchased Volvo's from Prestige for over 15 years. In the market for a new car, despite living in Pennsylvania, Prestige was the first place I looked. I purchased a new car with no hassle or pr years. In the market for a new car, despite living in Pennsylvania, Prestige was the first place I looked. I purchased a new car with no hassle or pressure, price was on point and every last detail was taken care of. Matt's opinion of the options were honest, and I have never had an easier car buying experience! Straight forward and simple, no BS. I told them what I wanted and they found it. The car was delivered to my door, and the delivery driver walked through all the options and accessories. In this day and age where the art of customer service is disappearing, it remains a first and formost priority at Prestige. I highly recommend this dealership. More

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If I could rate Matthew and Joel of Prestige Volvo higher than a 5 I would! As an extremely busy business owner working 7 days a week I had absolutely no time to go through the process of aquiring a new veh than a 5 I would! As an extremely busy business owner working 7 days a week I had absolutely no time to go through the process of aquiring a new vehicle. But my current lease was expiring soon and I had to act quickly so I called Matthew. He immediately got the ball rolling by presenting several offers, discussing each one in depth and then helping me decide that the S80 might be the best solution. He offered to send one over for me to take a look at. Later that day Joel brought a new S80 to my place of business and I took it for a ride. I liked it immediately and over the following 2 days Matthew worked very hard to make sure I got the best price possible. He also had all of the necessary paperwork done, I mean all of it including contacting my car insurance company to have the coverage transferred to my new vehicle. Yesterday Joel came to my place of business with my brand new car and all of the associated paperwork. He explained the documents brilliantly and provided a hands-on tour of the many features of my new S80. He also took my old S60 back. I just can't tell you how easy this purchase was! In less than 3 days I had a new car and I was very happy about it. Prestige Volvo has the best customer service I have ever experienced. They truly know the meaning of exceeding a customer's expectations. More

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