Matthew Haiken | Page 22

Matt and his team at Prestige made the leasing of my Volvo S60 a breeze. They went out of their way to make it as easy as possible. They offered to deliver the car to Lawrenceville NJ, over an hour away Volvo S60 a breeze. They went out of their way to make it as easy as possible. They offered to deliver the car to Lawrenceville NJ, over an hour away, if that was what would make my life easier. They took in my other car, not a volvo, and will return it to the dealer. What a great team. They really get customer service. And the car is AWESOME!!! Thanks Matt and Joel. More

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I had a truly excellent experience at Prestige Volvo. My wife and I dealt with the manager Matthew Haiken who was extremely knowledgable and patient with us. They delivered the car exactly when they said wife and I dealt with the manager Matthew Haiken who was extremely knowledgable and patient with us. They delivered the car exactly when they said they would and as promised. Mr. Haiken and his staff are extraordinarily reliable and honest. It was truly a pleasure working with Mr. Haiken and all the others at Prestige Volvo. More

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I am soo thrilled with every department at Prestige Volvo period. The service is impecable and I brag about Preatige all the time to all my friends and family. I am a customer for life. Pat in the busine period. The service is impecable and I brag about Preatige all the time to all my friends and family. I am a customer for life. Pat in the business office is a pleasure. Thank you PrestigeVolvo!!! More

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Matthew listened to my request in was I was looking for Matthew listened to my request in was I was looking for S-40 2011.To my luck, it was a car that did my intial request. We worked together on a pric Matthew listened to my request in was I was looking for S-40 2011.To my luck, it was a car that did my intial request. We worked together on a price and I was able to purchase my car and drive it home the same day. I was preased with the service and time spending at Prestige Volvo.The experience was great. Thank you. More

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This is the second go around with Prestige Volvo and the experience has been easy and enjoyable. I think I am hooked with Prestige. I worked with Rich and he was terrific. Everyone at Prestige is amazing experience has been easy and enjoyable. I think I am hooked with Prestige. I worked with Rich and he was terrific. Everyone at Prestige is amazing from Matthew, to Rich to the Service Dept. More

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This is our 7th car from this dealership. The reason we continue to return is because of the exceptional service & the well-priced cars. We have dealt with Matthew for the last 3 or 4 cars. He is a pure continue to return is because of the exceptional service & the well-priced cars. We have dealt with Matthew for the last 3 or 4 cars. He is a pure pleasure to deal with--very caring, professional, thoughtful & considerate & goes the extra mile to be helpful. More

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This is our 4th Volvo and 1st experience with Prestige Volvo and the BEST SALES TEAM we've worked with to-date. Each team member took great care to ensure exemplary service from the minute we walked in t Volvo and the BEST SALES TEAM we've worked with to-date. Each team member took great care to ensure exemplary service from the minute we walked in the door until the closing handshakes and pecks on the cheek. We got a very fair trade-in on our 2001 Volvo S80 and a really good COSTCO deal on the new XC60 T6. Matt spent enough time making sure we understood the options and values before putting together the spec sheets for us to take home and mull over. He also informed us of the financing options and provided an application to complete in advance. All was in order to speed the process. The necessary data had been entered online and the vehicles were ready for my final "color" decision on the second visit. Richard reviewed the required paperwork with me while Pat drew up the various documents and had the car "Bommerized". Before I drove off the lot, Richard helped me to update my insurance, programmed selected Sirius settings, connected my phone and demonstrated the operation of all the new features. In less than 3 hours I drove off the lot with a Prestige VOLVO Lenny bear in the back seat. My husband was really surprized Prestige had completed the whole transaction in so short a time enabling me to drive home with the new vehicle that day. I feel certain that my after-sale experience with this organization will match the high level of quality service demonstrated so far. More

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I experienced the unexpected at Prestige Volvo, and thanks to Joel and Matthew, the dealership has a customer for life. I was seeking to trade-in a vehicle and purchase a new vehicle. These types of tr thanks to Joel and Matthew, the dealership has a customer for life. I was seeking to trade-in a vehicle and purchase a new vehicle. These types of transactions can be a bit more complicated, however the team priced both the trade and the new XC 70 aggressively thereby making the deal happen. Often it is on the buyer to push, and negotiate, but Matthew and Joel understood what I was trying to accomplish and worked with me to make sure that happened, inside of just a few days. Pricing aside, the team was courtesous, thoughtful and professional. The delivery and financing went smoothly with everything prepared for me upon arrival. I have no doubt that the maintenance/ service experience will be similar. Needless to say, when the next of our cars comes off lease we will be back to see what Prestige Volvo has to offer. Thank you again! Regards, Matt B More

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I could not have been any more pleased with the experience I had at Prestige. At no time did I feel pressured or that I was being mislead. Customer service is certainly a priority and everyone I experience I had at Prestige. At no time did I feel pressured or that I was being mislead. Customer service is certainly a priority and everyone I interacted with made buying a car a pleasure. When I buy my next Volvo, I will be returning to Prestige. More

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Staff goes out of their way to accommodate the customers needs/wants. Very professional, efficient, friendly & willing to work with you. Not your typical car salesman mentality - this dealership goes above needs/wants. Very professional, efficient, friendly & willing to work with you. Not your typical car salesman mentality - this dealership goes above & beyond to please tough customers as myself. More

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