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
Dealership Experience
2 yrs, 9 mos
Industry Experience
9 yrs, 7 mos
Languages Spoken
English
191 Reviews
Write a Review191 Reviews of Matthew Fuchs
February 20, 2025
The service department is great for oil changes and routine maintenance, but complex issues—those classic “Jeep things”—are better handled by a private garage. The staff is friendly and helpful, but ad routine maintenance, but complex issues—those classic “Jeep things”—are better handled by a private garage. The staff is friendly and helpful, but advanced repairs can be challenging. More
February 18, 2025
I had my serviced and my issues were resolved. When I sent my car to the technician. my electric seats were working. Someone at Salerno Duane moved my seat all the way back and I was not able to m When I sent my car to the technician. my electric seats were working. Someone at Salerno Duane moved my seat all the way back and I was not able to move my seats to a comfortable position. I tried to call for a couple of days and no one answered the phone. A young lady transferred me to 808 277 6700 ext. 3112. I did not receive a return call. I finally had the opportunity to speak with someone on 02/18/2025. Salerno needs to change the Fixed Operations Director's name; Rich Hoffman. When your car is serviced, and you have an issue, they give that name and the number listed above. He is no longer work at this place. I was advised that the expense would be my responsibility. More
February 11, 2025
My first impression was good. I was helped pretty quick and my car was finished earlier than I anticipated. I was helped pretty quick and my car was finished earlier than I anticipated. More
Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla
February 08, 2025
Good communication and did not try to put in additional costs like so many other places do. Stayed within the estimated number. There was a slight delay in getting the work done but a reasonable explanatio costs like so many other places do. Stayed within the estimated number. There was a slight delay in getting the work done but a reasonable explanation for that. Only wish they had a larger parking lot and better signage. It was almost impossible to leave my car there in the night drop-off. More
February 07, 2025
Fantastic work from a reliable group of people. The work gets done quickly and effectively The work gets done quickly and effectively More
Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla
February 04, 2025
Communication was excellent and the issue with the Jeep was repaired the same day. Matt explained the situation well. When the Jeep was being pulled out in the parking lot, the attendant drove it into an was repaired the same day. Matt explained the situation well. When the Jeep was being pulled out in the parking lot, the attendant drove it into another car leaving damage on my vehicle. That situation has not been resolved. More
January 28, 2025
Brought my car in on a Saturday morning and was in and out and called when it was ready so quickly with everything done including a follow up appointment. Staff on the desk that day could not have been ni out and called when it was ready so quickly with everything done including a follow up appointment. Staff on the desk that day could not have been nicer. More
Other Employees Tagged: Sergio Ovalle, Bill Tegethoff, Felicia Wardrick, Paul Bonilla
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