Matthew Fuche

Very professional and knowledgeable. I was made to feel at ease throughout my repairs. They were very thorough in explaining the procedure of the repair and what I should be expecting wh I was made to feel at ease throughout my repairs. They were very thorough in explaining the procedure of the repair and what I should be expecting while my car was being worked on. More

by baturalev Verified Customer Verified Customer

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The service department is dealership is fantastic. Bill was responsive to my questions and got the job done on time. Really exceptional experience. Bill was responsive to my questions and got the job done on time. Really exceptional experience. More

by mpgnyc1 Verified Customer Verified Customer

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Quick responses, efficient and affordable service. All served with a level of pride and a level of servmamship. All served with a level of pride and a level of servmamship. More

by nalexander1 Verified Customer Verified Customer

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Recall was ordered, installed and the appointment was even ahead of schedule. No long waiting. even ahead of schedule. No long waiting. More

by seth.garrett21 Verified Customer Verified Customer

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Helpful. . informative .. got the job done in a timely manner .. thanks, appreciate all of them . informative .. got the job done in a timely manner .. thanks, appreciate all of them More

by Mvn Verified Customer Verified Customer

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I had an issue and it was answered and taken care of within one day. How refreshing! within one day. How refreshing! More

by lcolgan Verified Customer Verified Customer

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Well done, awaiting response for details on items in service report for my sight and review service report for my sight and review More

by alocin7575 Verified Customer Verified Customer

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Great service. Winthrop service was very quick. Very Nice Guys too. I will definitely return it n the future. Winthrop service was very quick. Very Nice Guys too. I will definitely return it n the future. More

by arifkin Verified Customer Verified Customer

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Great service very professional I had my car back when promised I will continue to bring my Jeep here . promised I will continue to bring my Jeep here . More

by kshaun8 Verified Customer Verified Customer

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Every time I bring my car in for service I expect to deal with an issue w the human side of their service and once again this was the case. I just don’t understand why this always happens when you have a p with an issue w the human side of their service and once again this was the case. I just don’t understand why this always happens when you have a person whose job it is to maintain contact with your customers so they know when their car is ready. There is no transparency which leads to customers getting screwed left and right. I can literally write stories of how poor this dealership is run and only go back to them bc my xxx jeep has so many issues and needs to be fixed. Ugh. Can’t stand Salerno…for years. Oh and this is my fourth vehicle from this place, you would think they would at some point realize I leave upset every time. Def my last. I dropped my jeep to 10am for tire change and new brake pads. at 330 I received a voicemail that “they are wrapping up everything for the day bc they are missing a part”. I go to the dealership to pick up my car and it is not ready for another hour. A hour would have been 430, instead salerno calls and leaves a message at 552pm letting me know my car is done and needs to be picked up by 6pm. What??! I had no car to take my kids to events and to school in the am despite it pouring outside. And lastly a credit card fee in addition to the thousands it costs to repair my car. It cost me $54 to use a credit card. I’m so done. You stink! As usual. More

by cohenwb Verified Customer Verified Customer

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