Matthew Fuche
Matthew Fuche at Salerno Duane Chrysler Jeep
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Matthew Fuche

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.6
167 Reviews
4.6

167 Reviews

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167 Reviews of Matthew Fuche

November 20, 2024

Dealership Rating
Employee Rating

Always great experiences having my Jeep serviced here. Highly recommend! Everyone is very knowledgeable and professional. More

by gina.dewar
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2024

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Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! More

by vlizza91
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Recommend Dealer
Yes

November 18, 2024

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My experience at service was pleasant. My only recommendation is to improve on the location. It’s way too congested and getting into the entrance was slightly challenging because of the More

by amcortes
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Recommend Dealer
Yes

November 18, 2024

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The customer service provided was excellent! They never disappoint- awesome group to work with. I give them 5 Stare's More

by egutierrez4
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Recommend Dealer
Yes

November 12, 2024

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Very satisfied with my car love to use solerno for my car need I’ll the time More

by trimino45
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Recommend Dealer
Yes

November 07, 2024

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Great customer service Very responsive and helpful with all of your questions and concerns Very reliable service that you can trust More

by deb
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Recommend Dealer
Yes
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review Deb. We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

November 02, 2024

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Great experience. Hopefully next time there will be a rental for me. Grateful for the Uber they called for me. More

by calebrosier23
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Recommend Dealer
Yes
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review. We appreciate your business and look forward to working with you in the future.

November 02, 2024

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The cost of labor is outrageous and the extra 3% for using a credit card is like getting mugged. More

by glash711
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Recommend Dealer
No
Nov 15, 2024

Salerno Duane Chrysler Jeep responded

Sorry to hear that you were not happy with your experience. Customer service is very important to us, so your feedback means a lot. Our labor rate is in line with other local / surrounding dealerships. To avoid the $2.95 service fee we do accept Cash, Check and Debit cards. (Debit Cards are excluded from the fee). If there is anything we can do to help please feel free to reach out to us directly.

October 24, 2024

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Excellent service quick response and resolutions Customer service team is very responsive and friendly too More

by deb
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock, Cory Taylor

Oct 28, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us your feedback and 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 23, 2024

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Employee Rating

Excellent service and courtesy. They now have Saturday hours which is a big help. They schedule for express service for oil changes, belts and hoses, tire rotation, and routine mai More

by wvollkommer
Recommend Dealer
Yes
Oct 28, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star review! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

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