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Matthew Fuche
Matthew Fuche at Salerno Duane Chrysler Jeep
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Matthew Fuche

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.7
177 Reviews
4.7

177 Reviews

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177 Reviews of Matthew Fuche

December 18, 2024

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Employee Rating

Curteous, time efficient, transparent and honest. I have been a long standing client for some years More

by stephenhassan95
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Workmanship
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Recommend Dealer
Yes
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December 16, 2024

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thorough, on time and very communicative. really appreciated the uber ride home. overall a very good experience More

by jordanaedelstein4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

December 12, 2024

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Very friendly service! Very prompt service! Very pleasant staff! Very good advice for the future! More

by rgsbsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We appreciate your business and look forward to working with you again in the future.

December 10, 2024

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Employee Rating

Boris did a great job again! ! We have a conversation about what I am looking for, he tells me what is on his lot, and we figure out a price. All facts are on the table with no More

by russell_pierce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Jim Dietrich, Boris Aguirre

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your gracious words and for leaving a 5-star review Russell! We’re delighted to hear you enjoyed Boris' service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

December 09, 2024

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Employee Rating

It has the best customer service. Always willing to go the extra mile for the well-being of the customer. The mechanics are always truthful with diagnosis More

by M1driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to share your experience and leave us a 5-star review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

December 04, 2024

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Employee Rating

Everyone in the service department is always so helpful. They always explain everything and give so much detail about everything being done to the vehicle. More

by dani.tillawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Paul Bonilla

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!

December 04, 2024

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Employee Rating

Not able to offer fix for recall - it’s been months since recall was announced. More

by zachary.rosenblum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

December 03, 2024

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Employee Rating

Excellent service provided, very professional and assisted me with a piece that was hard to get for my jeep. More

by sergioguzman191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share you feedback and for the 5-star review. We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

December 02, 2024

Dealership Rating
Employee Rating

Nice and efficient. Nice and efficient Nice and efficient Nice and efficient Nice and efficient More

by dkempski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business.

November 21, 2024

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Employee Rating

They took great care of my Wagoneer! They advised me on timing and helped with recall issues and assisted with customer service as needed! More

by elizabethcosentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Jalen gave good advice!

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

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