Matthew Austin
Matthew Austin at Volkswagen of Duluth
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Matthew Austin

Sales Consultant

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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2 Reviews
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2 Reviews

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2 Reviews of Matthew Austin

October 14, 2024

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Employee Rating

Very friendly and helpful staff. Buying a new vehicle here was a very easy process. More

by nmstadler
Recommend Dealer
Yes

Other Employees Tagged: Andy Pegelow, Daniel Huffman , Serina Sprecco

Oct 14, 2024

Volkswagen of Duluth responded

Thank you so much for your kind words! We're delighted to hear that your experience with both our sales and service teams was easy and enjoyable. Our staff works hard to provide a helpful and friendly atmosphere, and it’s wonderful to know that this made your vehicle purchase a smooth process. If you ever need anything in the future, don't hesitate to reach out—we’re here to help! Enjoy your new vehicle!

October 12, 2024

Dealership Rating
Employee Rating

Smooth process. Only thing that was negative in a way is the constant texting before the purchase and the constant calling after the purchase. Really “turns” a perso More

by woodmancody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Malcolm Lumsden

Oct 14, 2024

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback! We’re thrilled to hear that your purchasing process was smooth. We apologize for any inconvenience caused by the excessive communication before and after your purchase. We strive to ensure our customers feel supported throughout their experience, but we understand that this can be overwhelming. Your input is valuable, and we will work to improve our follow-up process to make it more convenient for our customers. We appreciate your business and hope you enjoy your new vehicle!

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