Matthew Austin

Volkswagen of Duluth responded

Thank you so much for your kind words! We're delighted to hear that your experience with both our sales and service teams was easy and enjoyable. Our staff works hard to provide a helpful and friendly atmosphere, and it’s wonderful to know that this made your vehicle purchase a smooth process. If you ever need anything in the future, don't hesitate to reach out—we’re here to help! Enjoy your new vehicle!

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback! We’re thrilled to hear that your purchasing process was smooth. We apologize for any inconvenience caused by the excessive communication before and after your purchase. We strive to ensure our customers feel supported throughout their experience, but we understand that this can be overwhelming. Your input is valuable, and we will work to improve our follow-up process to make it more convenient for our customers. We appreciate your business and hope you enjoy your new vehicle!