Matt Stanley

The service was scheduled promptly, completed ahead of schedule and to my satisfaction. I am extremely satisfied with the service. schedule and to my satisfaction. I am extremely satisfied with the service. More

by CHRIS.ALBERS Verified Customer Verified Customer

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Matt, my service writer, was very knowledgeable and kept me updated. Your best ambassador to Findlay Toyota is James at the snack center. I watched James greet everyone who came for coffee or whatever with me updated. Your best ambassador to Findlay Toyota is James at the snack center. I watched James greet everyone who came for coffee or whatever with a kind smile and a good morning. People who came in with a frown, left with a smile after a short moment with James. He kept everything clean and neat. I was honored to spend time visiting with him. We need more people in the world like James. Thank you for having such a ray of sunshine to lift the spirits of people who are not always happy spending money to repair their vehicles but the greeting from James seemed to make the whole experience less painful. Well done James and Findlay Toyota. More

by SMOGCOP Verified Customer Verified Customer

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I had a wonderful experience ! Matt is a great service advisor he is always on point. I had an awful experience at Lexus which I explained and Toyota ended up finding the problem Matt is a great service advisor he is always on point. I had an awful experience at Lexus which I explained and Toyota ended up finding the problem and fixed it. More

by TERESASELLSLV Verified Customer Verified Customer

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Absolutely amazing customer service that’s what keeps me coming back!!! Xavier was very knowledgeable and very professional coming back!!! Xavier was very knowledgeable and very professional More

by EDIRK25 Verified Customer Verified Customer

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Ricardo was professional, friendly, and he was able to get my service done quickly. Thanks! get my service done quickly. Thanks! More

by KARRI.HOLYAN Verified Customer Verified Customer

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I always deal with Matt Stanley not the guy you have on this survey.Matt is great and always so helpful. this survey.Matt is great and always so helpful. More

by ISSY128 Verified Customer Verified Customer

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Matt Stanley solved my 2 issues. This was done fast and no expense to me. I appreciate him and I like this dealership. Car Wash does need to be looked at again. It was always nice to This was done fast and no expense to me. I appreciate him and I like this dealership. Car Wash does need to be looked at again. It was always nice to receive a clean vehicle. This dates back from me buying my 2008 Toyota Prius from this dealership. It was really nice having service done and it being clean at pickup time. Thanks for looking into this. Dave Wright. Love my 2023 Tacoma 4x4 I bought from this dealership. More

by DAVEIT1 Verified Customer Verified Customer

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Everything was good except. The customer service. The person that helped me. he's no happy, like a robot very serious. No people scales. The customer service. The person that helped me. he's no happy, like a robot very serious. No people scales. More

by PORTUGALNV59 Verified Customer Verified Customer

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Great service ! Customer service specially Matt was super resourceful in responding our questions regarding the Mttce plan. Customer service specially Matt was super resourceful in responding our questions regarding the Mttce plan. More

by Blasquez.maria Verified Customer Verified Customer

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They got an Uber for the mall. Fixed my car fairly quickly. Nice rep Matt Fixed my car fairly quickly. Nice rep Matt More

by MARYLSPENCER Verified Customer Verified Customer

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